Billing Administrator

PwC; Toronto; On-site; CAD 46,000 - 76,000; Full time

Job summary

PwC Canada is seeking a Billing Administrator to manage invoicing, WIP and accounts receivable, collaborating with partners and practice staff to support financial performance. You will set up new client job codes in iPower, monitor WIP, draft invoices, and respond to client inquiries with analyses and amended bills as required.

The role emphasizes timely billing, credit notes, fee scheduling, and monthly WIP analyses to ensure accurate recovery of fees.

Qualifications

• Experience with end-to-end financial processes.
• Experience in a professional services firm is an asset.
• Strong Excel and Word skills and attention to detail.
• Commitment to providing excellent client service and building relationships.

Responsibilities

• Set up new client job codes in iPower and associated maintenance.
• Monitor WIP, review engagement letters for fees, and liaise to capture expenses.
• Draft, finalize, and issue invoices to clients on a timely basis.
• Prepare and issue credit notes and manage billing schedules.
• Prepare monthly WIP analyses and month-end provisions as needed.
• Track fees against budget and generate A/R aging reports.
• Support partner involvement in billing, A/R, and collections.

Skills

Numerical aptitude

Excel

Word

Client service

Tools

iPower

Job description

The Billing Administrator (“BA”) provides exceptional internal and external client service, working directly with clients and with partners, practice staff and partner assistants to provide key financial management tasks critical to the firm’s financial performance. BAs are responsible for managing their partners’ financial management activities including invoice preparation, WIP and accounts receivable management, and reporting.

The Opportunity:

As a Billing Administrator, unlock your potential and embrace the chance to drive meaningful outcomes that’ll elevate your career. Your role will include, but isn’t limited to:

Set up new client job codes in the firm’s proprietary accounting software (iPower), including all associated maintenance (e.g., budget rates)

Monitor WIPs, review engagement letters to determine fees to be charged, and liaise with managers to ensure out of pocket expenses are captured

Draft, finalize, and issue invoices to clients on a timely basis to support achievement of partners’ monthly billing targets (i.e., NIDO)

Respond to client queries regarding invoices, including preparation of analyses and preparation of amended invoices when required (as directed by the partner/manager)

Prepare, finalize and issue credit notes

Update and manage fee and billing schedules

Prepare monthly detailed analysis of WIP (as required by the partner/manager) to ensure the WIP value reflects what is expected to be recovered in fees from the client. When it doesn’t, prepare month-end WIP provisions for review with partner/manager

Monitor and/or manage the partner’s overall financial investment, including WIP, A/R and cash collection actuals to target (i.e. NIDO)

Track fees against budget, and conduct global fee reporting as required

Generate aged A/R reports and review with partner to determine actions required for aging accounts

What You’ll Bring:

Your skills, knowledge, and experiences are what set you apart. Here's what we look for:

Strong understanding of end-to-end financial processes including a numerical aptitude

Experience working in a professional services firm is an asset, as is client service experience

Strong technical skills in Excel and Word

Demonstrates a commitment to providing excellent client service, by building and maintaining productive relationships with both internal and external clients

Confidence to engage partners in billing, A/R management and collections activities

Demonstrates ability to work in a multi-tasked, fast-paced and changing matrixed environment independently, and with minimal direction

Self-starter with the ability to manage multiple projects and meet deadlines

Strong written and oral communication skills

This position ensures continuity and upholds our standards of excellence following the departure of a valued team member.

The salary range for this position is $45,800 - $76,300. The posted salary range represents the expected hiring range for PwC locations in major city centres. Given our national recruiting approach, ranges may vary for positions in other locations. At PwC Canada, base salary is determined by your skills, experience, qualifications and work location. In addition to base salary, eligible employees may have opportunities to participate in variable incentive pay programs which are designed to reward individual and firm-wide achievements. We are committed to offering competitive compensation and adhere to all relevant pay transparency legislation. During the hiring process, our Talent Acquisition team will provide details about our comprehensive total rewards package.

Why you’ll love PwC

We’re inspiring and empowering our people to change the world. Powered by the latest technology, you’ll be a part of diverse teams helping public and private clients build trust and deliver sustained outcomes. This meaningful work, and our continuous development environment, will take your career to the next level. We reward your impact, and support your wellbeing, through a competitive compensation package, inclusive benefits and flexibility programs that will help you thrive in work and life.

PwC Canada acknowledges that we work and live across Turtle Island, on the land that is now known as Canada, which are the lands of the ancestral, treaty and unceded territories of the First Nations, Métis and Inuit Peoples. We recognize the systemic racism, colonialism and oppression that Indigenous Peoples have experienced and still go through, and we commit to allyship and solidarity.

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

No

Government Clearance Required?

No

We’re committed to providing accommodation throughout the application, interview, and employment process. If you require accommodation to be at your best, please let us know during the application process.

The use of artificial intelligence (AI) in recruiting is just getting started, so we know you have questions about how and why we use it. At certain points during our recruiting process, we rely on AI to improve your experience. This could be during resume review or curating personalized job recommendations, asking you clarifying questions via a chatbot or during our interview scheduling to improve your experience. Our use of AI helps ensure we combat bias by evaluating candidates equally and fairly, without seeing identity information, such as your name, or gender for example). AI also helps us better predict successful hires by reviewing all applicants for a role and the relationship between your skills, experience and likely success at PwC Canada. While AI supports parts of our recruitment process, final hiring decisions always involve human review. For more information about our use and protection of your data, please refer to our Privacy Policy (https://www.pwc.com/ca/en/privacy-policy.html).

PwC is a global network of firms in 152 countries, offering assurance, advisory, and tax services to build trust and solve critical challenges.