Billing Administrator

Universal Group; City of Langley; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Extended healthcare benefits

RRSP matching

Paid vacation

Hybrid work model

Competitive compensation

Job summary

Universal Group in Metro Vancouver is seeking a Billing Administrator to ensure accurate invoicing, maintain customer accounts, and resolve billing discrepancies. The role requires collaboration across Operations, Sales, and Finance to streamline processes and uphold financial controls.

The position offers a hybrid work arrangement, with in-office days and opportunities for career growth within a growing company. Experience in billing and Sage 300 is highly valued.

Qualifications

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field is an asset.
• Proven experience in billing, accounts receivable, or a similar financial role.
• Proficiency in Microsoft Office Excel and accounting software programs (preferably Sage 300).
• Strong analytical skills with a keen attention to detail.
• Excellent communication skills, both written and verbal, for effective interaction with clients and internal teams.
• Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment.
• Problem-solving mindset with the ability to identify issues, propose solutions, and implement process improvements.
• High level of integrity and ethics in handling sensitive financial information.

Responsibilities

• Analyze Billing Report and support documentation in detail prior to generating invoices.
• Work closely with Operations/Sales to resolve/clarify discrepancies.
• Generate and distribute accurate and timely invoices to clients based on established billing schedules and contractual agreements.
• Maintain and update customer accounts with billing information and contact details to ensure up-to-date records.
• Investigate and generate Credit Memos when appropriate.
• Update Billing Manager regarding any inconsistencies or challenges.
• Other duties incidental to those described herein.
• Leverage strong customer service and problem solving skills to address billing related concerns.
• Work collaboratively within our finance team to streamline billing processes.
• Use exceptional time management and multitasking skills to mitigate and minimize billing related errors and concerns.
• Assist in the development and implementation of billing policies and procedures to improve efficiency and accuracy in billing processes.
• Stay updated on industry regulations, trends, and best practices related to billing and invoicing.

Skills

Billing

Accounts receivable

Customer service

Excel

Sage 300

Education

Bachelor's degree in Finance/Accounting

Tools

Sage 300

Job description

Are you a detailed oriented individual with the ability to problem solve? Do you have prior experience as a Billing Administrator? Are you passionate about providing Peace of Mind to your client group? Are you looking to be a part of a growing team and company?

The Universal Group, recognized as one Canada's Best Managed companies in 2025, has an exciting opportunity for a Billing Administrator within our Finance Department! The Billing Administrator will play a critical role in ensuring accurate and timely invoicing, managing customer accounts, and resolving billing discrepancies. This position requires a strong understanding of financial processes, exceptional organizational skills, and the ability to work collaboratively across departments to facilitate seamless billing operations.

What you will be responsible for:

Billing

• Analyze Billing Report and support documentation in detail prior to generating invoices
• Work closely with Operations/Sales to resolve/clarify discrepancies
• Generate and distribute accurate and timely invoices to clients based on established billing schedules and contractual agreements
• Maintain and update customer accounts with billing information and contact details to ensure up-to-date records
• Investigate and generate Credit Memos when appropriate
• Update Billing Manager regarding any inconsistencies or challenges
• Other duties incidental to those described herein

Collaboration and Customer Interaction

• Leverage strong customer service and problem solving skills to address billing related concerns
• Work collaboratively within our finance team to streamline billing processes
• Use exceptional time management and multitasking skills to mitigate and minimize billing related errors and concerns

Policy and Finance Support

• Assist in the development and implementation of billing policies and procedures to improve efficiency and accuracy in billing processes.

Stay Updated

• Stay updated on industry regulations, trends, and best practices related to billing and invoicing.
  

What you get from us:

• Opportunity to work for a large, growing company with room for promotion.
• Extended healthcare benefits available after probation.
• An RRSP matching plan.
• Paid vacation.
• Competitive compensation package.
• Hybrid positions (3 days a week in office is required).

What we need from you:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field is an asset.
• Proven experience in billing, accounts receivable, or a similar financial role.
• Proficiency in Microsoft Office Excel and accounting software programs (preferably Sage 300).
• Strong analytical skills with a keen attention to detail.
• Excellent communication skills, both written and verbal, for effective interaction with clients and internal teams.
• Ability to multitask, prioritize workload, and meet deadlines in a fast-paced environment.
• Problem-solving mindset with the ability to identify issues, propose solutions, and implement process improvements.
• High level of integrity and ethics in handling sensitive financial information.

Where/When you will be working:

• Typical office atmosphere and environment.
• Typical office hours are Monday to Friday from 8:30 am to 5:00 pm or as determined based on the needs of the department and requirements for successful business operations.

Why Universal Group?

The Universal Group is driven by our purpose to provide Peace of Mind to both our clients and team members. Our people embrace our core values of being 'Passionate, Authentic, and Driven' in everything we do and in every decision we make every day. They are the fabric of who we are and, without question, the reason for our success and continued growth.

The safety of our team members and the public is what drives us every day.

The Universal Group is an industry leader in traffic control services, traffic management planning, traffic equipment supply, landscaping, temporary labour and occupational health and safety training. We are a one-stop shop, as our full suite of services ensures that we can manage projects from conception to completion.

For more information about the company, please visit our Indeed Profile!

Our Commitment to Diversity

The Universal Group is an equal-opportunity employer committed to diversity and inclusion in the workplace.

We prohibit discrimination and harassment of any kind based on race, colour, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic.