Bilingual Visitor Experience Guide

Fromagerie St-Albert Co-op Inc.; St. Albert; On-site; CAD 26,000 - 37,000; Part time

Job summary

Fromagerie St-Albert Co-op is seeking a warm, energetic part-time tour guide to welcome visitors and deliver engaging tours in French and English. You will share our history, cheese-making expertise, products and community contribution to create a memorable experience.

This daytime role adapts to tour bookings and special events, requiring clear communication, a friendly demeanor and the ability to connect with diverse groups. Training is provided; no prior Canadian experience is required.

Qualifications

• Excellent spoken communication skills in French and English.
• Ability to speak to groups of different sizes and ages.
• Strong customer-service mindset.

Responsibilities

• Welcome visitors and deliver guided tours in French or English.
• Present the history of St-Albert Cheese Co-op and cheese-making processes.
• Answer questions and direct visitors to products and services.

Skills

Bilingual English/French

Public speaking

Job description

St-Albert, ON Full-time Posted on September 21, 2026Compensation Starting at $23 per hour Active VacancyAI Usage NoticeThe employer uses artificial intelligence in the hiring process for this job. No Canadian experience is required for this position.What We OfferWHAT WE OFFER:· Competitive salaries based on experience.· Part-time, casual work scheduled according to tour bookings.· A primarily daytime schedule, with some weekend, statutory-holiday or special-event opportunities.· Complete training on the visitor route, key messages, St-Albert Cheese Co-op history and applicable guidelines.· A unique opportunity to become an ambassador for a recognized cooperative deeply rooted in its community.About This RoleBring the history, expertise and passion of St-Albert Cheese Co-op to lifeSt-Albert Cheese Co-op is looking for a warm, energetic individual who takes pride in our region to welcome visitors and deliver guided tours in French and English. You will introduce guests to our cooperative history, cheese-making expertise, products and community contribution while creating a memorable, educational and authentic experience.This position is ideal for someone who enjoys communicating, storytelling, sharing knowledge and engaging with diverse groups. Part-time hours are offered based on tour bookings and special-event needs.WHAT YOU WILL DO:· Warmly welcome families, tourists, school groups, community organizations and corporate visitors.· Deliver engaging and accessible guided tours in French or English.· Present the history of St-Albert Cheese Co-op, its cooperative identity and the main elements of the approved visitor route.· Adapt your approach to the group’s age, interests and needs.· Answer questions accurately and direct visitors to relevant products and services.· Ensure compliance with safety, sanitation and authorized-access requirements.· Prepare required materials, review bookings and share useful feedback to improve the visitor experience.· Represent St-Albert Cheese Co-op with professionalism, simplicity, pride and authenticity.What You HaveWHAT YOU BRING:· Excellent spoken communication skills in French and English.· Confidence speaking to groups of different sizes and ages.· Warm interpersonal skills, courtesy, reliability, punctuality and a strong customer-service mindset.· Ability to learn and clearly present approved information.· Autonomy, sound judgment and the ability to remain calm when plans change.· Experience in facilitation, teaching, tourism, visitor reception or customer service is an asset.· Knowledge of the region, the cooperative model or the agri-food sector is an asset.· Ability to stand and walk for the duration of a tour.