Bilingual Utilities Training Specialist — Remote (Travel 50%)

MediSolution; Quebec; Hybrid; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Three weeks’ vacation

Medical, Dental, and Vision benefits

Employee stock ownership and RRSP/401k

Remote work

Job summary

Advanced Utility Systems, a Harris division, seeks a fully bilingual Trainer to support enterprise software implementations across North America. The role blends training needs analysis, instructional design, LMS-based learning, testing, and customer readiness (training facilitation and testing support).

Remote, travel up to 50%; passport and eligibility required. You will use AI tools responsibly to enhance learning design, content development, test preparation, and delivery efficiency while

Qualifications

• Knowledge of training needs analyses and role-based curricula development.
• Experience designing instructor-led, virtual, blended, and eLearning programs in English and French.
• Experience creating and reporting on LMS courses, paths, assignments, and completion tracking.
• Experience developing test plans and performing UAT.
• Utilities industry experience or familiarity with utility operations and processes.
• Willingness to travel up to 50% across North America.

Responsibilities

• Conduct training needs analyses and translate findings into role-based curricula, training matrices, and delivery plans.
• Design and develop instructor-led, virtual, blended, and eLearning programs in English and French.
• Create and maintain LMS courses, learning paths, assignments, assessments, and reporting.
• Develop facilitator guides, participant materials, exercises, job aids, and user documentation.
• Deliver engaging remote and onsite training to utility customers and internal teams.
• Develop and execute test plans, scenarios, test cases, and evidence; support testing.
• Collaborate with cross-functional teams including PM, Consulting, Technical Services, and Support.

Skills

Bilingual English/French

Facilitation

Presentation

Analytical

Problem-solving

Customer service

Travel readiness

Education

Post-secondary education in adult education or instructional design

Tools

Microsoft 365

Smartsheet

LMS platforms

Job description

Advanced Utility Systems, a Harris division, seeks a fully bilingual Trainer to support enterprise software implementations across North America. The role blends training needs analysis, instructional design, LMS-based learning, testing, and customer readiness (training facilitation and testing support).

Remote, travel up to 50%; passport and eligibility required. You will use AI tools responsibly to enhance learning design, content development, test preparation, and delivery efficiency while