Bilingual Shareholder Engagement Specialist

Kingsdale Advisors; Toronto; On-site; CAD 24,796 - 34,440; Full time

Job summary

A leading advisory firm in Toronto is seeking an Engagement Specialist to provide exceptional service to clients' shareholders. The role involves leading outbound calls and assisting with proxy voting processes. Candidates should possess strong communication skills and experience in client service, with a preference for those with a background in business or finance. This is an office-based role offering a contract until December 31, 2026, with a pay range of $18 to $25 per hour.

Qualifications

• Ability to explain complex proxy voting and corporate action concepts clearly.
• Experience in call-center environments with high-volume interactions.
• Strong listening skills to identify concerns and capture sentiment.

Responsibilities

• Lead outbound calls to key shareholders and manage multichannel communication.
• Effectively explain proxy concepts to shareholders.
• Assist shareholders with voting and support corporate action events.

Skills

Strong verbal and written communication skills

Client service experience

Critical thinking

Problem-solving skills

Education

College or university education in business or finance

Job description

A leading advisory firm in Toronto is seeking an Engagement Specialist to provide exceptional service to clients' shareholders. The role involves leading outbound calls and assisting with proxy voting processes. Candidates should possess strong communication skills and experience in client service, with a preference for those with a background in business or finance. This is an office-based role offering a contract until December 31, 2026, with a pay range of $18 to $25 per hour.