Bilingual Service Coordinator: Dispatch & Support

Cantest Solutions Inc.; Airdrie; On-site; CAD 45,000 - 65,000; Full time

Job summary

Cantest Solutions Inc. in Airdrie, Alberta seeks a Bilingual Service Coordinator to support dispatch operations and customer service. The role requires strong bilingual English/French communication and the ability to coordinate schedules and crews.

You will operate dispatch equipment, process instructions, maintain records, and ensure accurate logs. Experience in customer service and dispatching is an asset; high school completion with relevant training is preferred.

Qualifications

• Completion of high school or equivalent vocational training.
• Customer service and/or dispatching experience is an asset.
• Bilingual English/French required and ability to communicate clearly.
• Public and private sector experience is a plus.

Responsibilities

• Operate computer-aided communications and dispatching equipment.
• Process and transmit information and instructions.
• Coordinate activities of vehicle operators, crews and equipment.
• Dispatch personnel according to schedules and work orders.
• Maintain operator work records and logs.

Skills

Bilingual (EN/FR)

Customer service

Dispatch coordination

Scheduling

Record keeping

Education

High school diploma

Some college/CEGEP/vocational or technical training

Job description

Cantest Solutions Inc. in Airdrie, Alberta seeks a Bilingual Service Coordinator to support dispatch operations and customer service. The role requires strong bilingual English/French communication and the ability to coordinate schedules and crews.

You will operate dispatch equipment, process instructions, maintain records, and ensure accurate logs. Experience in customer service and dispatching is an asset; high school completion with relevant training is preferred.