A logistics company is seeking a Bilingual Accounts Coordinator (Spanish/English) to join their dispatch operations team in Brampton, ON. The role involves coordinating dispatches, handling customer inquiries, and updating shipment statuses. candidates must have 2+ years in the trucking industry or dispatch experience. Strong communication skills, the ability to manage stress, and proficiency with tools like Fleet Manager and DAT are essential. Freshers with excellent communication skills are also welcome.
Qualifications
Must be able to communicate in both English and Spanish.
2+ years of trucking industry and/or dispatch experience is an asset.
Freshers with excellent verbal and written communication are welcome.
Proven ability to manage high-stress situations calmly and effectively.
Demonstrated ability to manage multiple concurrent projects.
Responsibilities
Coordinate and plan with peers for effective dispatch.
Communicate freight requirements to drivers.
Handle customer inquiries professionally.
Update customer web portals with current load info.
Monitor shipment statuses on internal applications.
Analyze resource utilization and generate reports.
Skills
Bilingual (Spanish/English)
2+ years of trucking industry and/or dispatch experience
Excellent verbal and written communication
Ability to manage high-stress situations
Project management
Tools
Fleet Manager
DAT
Load Link
Open Load Boards
Job description
A logistics company is seeking a Bilingual Accounts Coordinator (Spanish/English) to join their dispatch operations team in Brampton, ON. The role involves coordinating dispatches, handling customer inquiries, and updating shipment statuses. candidates must have 2+ years in the trucking industry or dispatch experience. Strong communication skills, the ability to manage stress, and proficiency with tools like Fleet Manager and DAT are essential. Freshers with excellent communication skills are also welcome.