Bilingual Senior Administrative Assistant

Doane-Grant-Thornton-LLP; City of Moncton; On-site; CAD 40,000 - 55,000; Full time

Job summary

Doane Grant Thornton in Moncton, NB is seeking a bilingual Senior Administrative Assistant to support our senior management and clients. The role emphasizes calendar management, correspondence, and billing processes, in a fast-paced professional services environment.

You'll coordinate internal and external meetings, manage client relationships in the billing system, and contribute to improving internal systems.

Qualifications

• Proven work experience in a busy professional services environment.
• Strong attention to detail, organizational skills, and ability to switch between priorities efficiently.
• Advanced working knowledge of MS Suite.
• Client-oriented attitude and exceptional client service skills.
• Excellent communication and interpersonal skills.
• Capable of meeting tight deadlines on multiple projects.
• Takes initiative and is a self-directed learner.
• Able to maintain confidentiality when working with sensitive matters.
• Available to work some overtime throughout the year.

Responsibilities

• Work directly with Senior Management and their clients to help manage growing practices.
• Schedule, liaise and communicate with others, including clients, for meetings and calendar management.
• Receive, distribute, respond to mail, email, calls, reports and other material; ensure follow up to meet deadlines.
• Prepare, draft, edit and format letters, reports, presentations, and client correspondence using MS Office.
• Oversee client relationship management software onboarding, opportunities, progress, and billing system entries.
• Manage the billing process, including drafting and sending invoices to clients.
• Prepare and track expense claim submissions.
• Support the team in delivering exceptional client service.
• Occasional reception coverage may be required.
• Participate in development of internal systems and processes.
• Coordinate internal/external meetings, room bookings, video conferences and in-office events.

Skills

MS Office proficiency

Attention to detail

Organizational skills

Communication skills

Interpersonal skills

Time management

Tools

MS Office Suite

Job description

Who we are

You know those big cities that still feel like small towns? Where everyone's friendly and helps each other out? That's like Doane Grant Thornton. Except here we're all professionals and there isn't a mayor or a general store. What we're trying to say is that we're a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That's what's most important to us. We're building a thriving organization that's purpose driven and still want to remember what your favourite milkshake flavour is.

As a Bilingual Senior Administrative Assistant your responsibilities will include:

• Work directly with our Senior Management team and their clients to help manage their dynamic growing practices
• Schedule, liaise and communicate with others, including clients, to proactively prepare information in advance of meetings (calendar management)
• Receive, distribute, redirect and respond to mail, email, telephone calls, reports and other material. Ensure appropriate follow up action is taken where required in order to meet deadlines
• Prepare, draft, edit and format letters, reports, presentations, spreadsheets and other client correspondence using MS Office (i.e. Word, Excel, PowerPoint)
• Oversee the client relationship management software for the group, including entry of opportunities, managing the progress and finalization, and client and job creation in the billing system
• Manage the billing process, including drafting and sending invoices to clients
• Prepare and track expense claim submissions
• Support the team in the delivery of exceptional client service
• Occasional reception coverage may be required
• Participate in the development of internal systems and processes
• Partake in projects with others within the New Brunswick business unit (NBBU)
• Coordinate internal/external meetings, room bookings, video conferences and in-office events
• Bilingual language skills would be an asset

Doane Grant Thornton

If you're a bit like us, you're driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts "we before me", where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you'll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that's when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues' stories at www.discoveryourpurple.ca

Think you've got what it takes to be a Bilingual Senior Administrative Assistant? Like the colour purple? Great. Here's a few more boxes we're also hoping you can tick:

• Proven work experience in a busy professional services environment, would be considered as asset
• Strong attention to detail, organizational skills, and be able to switch between multiple priorities efficiently
• Advanced working knowledge of MS Suite
• Client-oriented attitude and exceptional client service skills
• Excellent communication and interpersonal skills
• Capable of meeting tight deadlines on multiple projects
• Innovative thinking, sound judgment, and adaptable to service needs
• Takes initiative and is a self-directed learner
• Able to maintain confidentiality when working with sensitive matters
• Available to work some overtime throughout the year

At Doane Grant Thornton we're focused on making a difference in the lives of our clients, our colleagues and our communities. That's our purpose. Or, as we like to say, living our purple.

*This role is required to be onsite, in-office 5 days each week

Are you ready to Discover Your Purple?