Bilingual Administrative Assistant

Doane-Grant-Thornton-LLP; City of Moncton; On-site; CAD 40,000 - 50,000; Full time

Job summary

Doane Grant Thornton is seeking an Administrative Assistant (Bilingual) to support client service teams with high-quality deliverables and meticulous file management. You will handle billing, document preparation, and data entry while maintaining strong client service standards.

The role requires excellent communication skills in both official languages, attention to detail, and the ability to multi-task in a professional services environment.

Qualifications

• Strong Word Processing Skills required.
• Excellent data entry skills with high attention to detail.
• Excellent written and verbal communication skills.
• Ability to multi-task and prioritize work.
• Exceptional client service mindset.
• Knowledge of CaseWare and Keystone is an asset.

Responsibilities

• Support client service staff to produce high quality deliverables.
• Provide billing support using firm systems and engagement terms.
• Manage electronic and paper client files and tax return compilations.
• Format and assemble printed/electronic financial statements per firm standards.
• Prepare letters/reports using firm templates and proofread for quality.
• Enter and maintain client data in Dynamics 365.
• Organize information for marketing and CRM use.
• Plan and coordinate domestic/international travel arrangements.
• General administrative duties including reception, filing, scanning, and mailing.

Skills

Word processing

Data entry

Verbal communication

Multitasking

Client service

CaseWare

Keystone

Education

Office Administration program

High school diploma

Tools

CaseWare

Keystone

Job description

Who we are

You know those big cities that still feel like small towns? Where everyone’s friendly and helps each other out? That’s like Doane Grant Thornton. Except here we’re all professionals and there isn’t a mayor or a general store. What we’re trying to say is that we’re a large and growing professional services firm that still feels like a community. We employ about 3000 people across Canada, and we truly care about our colleagues, our clients and the communities where we work and live. That’s what’s most important to us. We’re building a thriving organization that’s purpose driven and still want to remember what your favourite milkshake flavour is.

As an Administrative Assistant (Bilingual) your responsibilities will include:

• Working independently and within a team environment to support the client service staff to produce high quality client deliverables
• Provide billing support using various Doane Grant Thornton systems and in accordance with the terms of the engagement letter
• Managing electronic and paper-based client files and compilations of tax returns
• Format and assemble printed and electronic financial statements in compliance with Firm standards, ensuring a high level of attention to detail, proof reading, and ensuring timely delivery
• Preparation of letters and reports using firm templates in compliance with Firm standards
• Proof-read, review for quality and verify content before finalizing any client deliverables
• Preparing hard files for clients based on requests from the external client service team and new client setup processes
• Data entry and maintenance of paper and electronics files, in accordance with the Firm's document retention and destruction policies and procedures
• E-filing as required
• Scan documents and embed in electronic file
• Participate in training and stay current with Doane software
• Assist in the preparation and submission of time and expense reports for the partner(s) supported
• Organize information and maintain database for marketing purposes using our contact relationship management software
• Plan and coordinate cost-effective and sometimes complex domestic and international travel arrangements and itineraries for individuals and groups
• Entering and maintaining client data using Microsoft Dynamics 365 software
• General administrative duties including, but not limited to: reception, filing, photocopying, scanning, faxing and mailing

Doane Grant Thornton

If you’re a bit like us, you’re driven to connect with how others are feeling and thinking. Here we walk in others shoes before taking action. Just imagine being part of a team that puts "we before me", where flexAbility is a mindset, and where you trust your colleagues to have your back. At Doane Grant Thornton, you’ll work with inspiring leaders who support your development, both personally and professionally. This is a place where your insatiable curiosity enables you to think, see and hear from a variety of perspectives, a place where every day is different and having the courage to grow is part of who you are. And when all this comes together, well that’s when the magic happens!

Want to learn more about who we are and how we live our purple every day? Read our colleagues’ stories at www.discoveryourpurple.ca

Think you’ve got what it takes to be an Administrative Assistant (Bilingual)? Like the colour purple? Great. Here’s a few more boxes we’re also hoping you can tick:

• Strong Word Processing Skills
• Successful completion of an Office Administration program or related field, or 1-3 years of experience in an administrative role (experience in a professional services firm would be an asset). A minimum of a high school diploma is required
• Excellent data entry skills and high attention to detail with an aptitude for proofreading and suggesting alternatives
• Excellent written and verbal communication skills
• Ability to multi-task and prioritize
• Exceptional client service mindset
• Computer savvy - ability to learn and troubleshoot various computer programs
• Knowledge of CaseWare and or Keystone and past experience in financial statement preparation an asset
• Ability to work effectively under pressure
• Takes initiative, takes direction and works well independently
• Keen attention to detail, efficient and accurate

At Doane Grant Thornton we’re focused on making a difference in the lives of our clients, our colleagues and our communities. That’s our purpose. Or, as we like to say, living our purple.

*This role is required to be onsite, in-office 5 days each week

Are you ready to Discover Your Purple?