Bilingual Sales Representative - Home & Auto Insurance

Ontario Teachers Insurance Plan; Ottawa; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking company as a Bilingual Sales Representative in Home & Auto Insurance, where your skills in sales and communication will shine. This exciting role involves identifying customer needs, utilizing innovative technology solutions to tailor interactions, and building lasting relationships to drive sales. You'll be part of a supportive team that values your contributions and fosters a trusting environment. With a commitment to employee well-being, this organization offers competitive salaries, comprehensive benefits, and opportunities for professional growth. If you're passionate about making a difference in people's lives through insurance, this is the perfect opportunity for you.

Benefits

Rewarding salary and bonuses

100% premium coverage for group benefits

Defined benefit pension plan

100% coverage of continuing education fees

Access to LinkedIn Learning

Flexible work-from-home options

Opportunities for advancement

Qualifications

• Minimum 2 years of sales experience, preferably in personal lines insurance.
• Exceptional communication and time management skills are essential.

Responsibilities

• Identify customer needs and sell insurance products effectively.
• Utilize technology to enhance customer interactions and support.

Skills

Sales Experience

Communication Skills

Time Management

Customer Service

Education

RIBO License

High School Diploma

Tools

Microsoft Office Suite

Salesforce

Epic

Job description

Bilingual Sales Representative - Home & Auto Insurance

With every job, there’s always the question of “why”. Why join a company? Why be part of their mission? Here, the why is easy. It’s because at some point, we’ve all needed someone there for us.

At the OTIP Group of Companies (OGC), we believe that something special happens when employees feel valued for the work they do, supported as the people they are, and included in the very fabric of the organization: they bring their best to work every day. And that's why we mean it when we say we put our people at the centre of everything we do. Join us as we grow our way into a future that reimagines what it means to deliver meaningful benefits support and service.

Job Description

What You’ll Do:

Reporting to the Sales Leadership team, you’ll be responsible for identifying prospects’ needs, influencing decisions and selling insurance products.

The core parts of your role will be to:

• Tailor interactions by utilizing emerging technology solutions including phone, chat, email, SMS and video conferencing.
• Identify customer needs to build on existing products which includes developing contact plans, introducing new products and services and quoting and marketing personal insurance business.
• Sell products by establishing contact and developing relationships with prospects, answer incoming communications, follow-up on expiry date cards, re-quote prospects from previous years and cancelled files, and contact leads generated.
• Create a trusting environment that fosters new sales opportunities and retention of existing business.
• Actively participate within the team unit and independently to continuously contribute to overall business improvement.
• Actively own and resolve all customer inquiries, while ensuring the customer effort is minimized.
• Accurately process account changes, maintain complete customer documentation, prepare correspondence, and document files for follow up.
• Tackle complex insurance-related cases, creatively utilize all available resources until full resolution is met.

Qualifications

Let’s Talk About You:

This is the unique blend of skills and experience we would love to see in an ideal candidate:

• A RIBO license, or willing to obtain within the first 30 days of employment.
• A minimum of two years’ sales experience, preferably in personal lines, automobile and property insurance.
• Exceptional communication skills and the demonstrated ability to deal effectively with all levels of internal and external stakeholders.
• Superior time management and organizational skills to handle competing priorities.
• Intermediate knowledge of Microsoft Office Suite applications. Preference given to candidates with experience using Epic, Salesforce and Company portals.

We also consider your potential.If you know you have what it takes to do the job, but your experience doesn’t exactly match the qualifications above, we encourage you to apply and provide us with more details about why you think you would be a great fit.

Additional Information

Some of the Perks We Offer:

• Rewarding salary and bonuses that truly value your dedication.
• Industry-leading group benefits with 100% premium coverage (excluding LTD) that start on your first day.
• Defined benefit pension plan for a financially confident retirement.
• 100% coverage of approved continuing education and licensing fees (including RIBO courses in Ontario).
• Access to a wealth of learning resources, including LinkedIn Learning for professional development.
• Flexible work-from-home and hybrid options.
• Unlock your potential with opportunities for advancement.

Let’s work together! If you are interested in this opportunity, please apply online.

OTIP and its group of companies strive to create an accessible and inclusive work environment where everyone is treated with respect and dignity. Upon individual request, we will endeavor to remove any barrier to the recruitment and selection processes and provide accommodations for persons with disabilities.

As a business, we protect what matters most to our members. As an employer, we value what matters most in our workplace. Together, this includes fostering a diverse, equitable and inclusive environment for all. We are committed to learning and evolving so we can continue to celebrate what makes us special. You are who you are, and our differences are what make us unique.

We are an equal opportunity employer and encourage applications from all qualified individuals. We thank all applicants for their interest; however, only candidates selected for an interview will be contacted.