Bilingual Product Owner

Canada Mortgage and Housing Corporation (CMHC) Société canadienne d'hypothèques et de logement(SCHL); Ottawa; Hybrid; CAD 104,000 - 130,000; Full time

Job summary

CMHC in Ottawa, Montreal and Toronto is seeking a bilingual Product Owner to shape the vision and direction of digital products. You will work closely with stakeholders and Agile teams to translate business needs into clear priorities, manage the product roadmap and backlog, and guide demand from intake through delivery.

The role emphasizes strong collaboration, risk management, and delivering customer value while aligning with CMHC's mission to support Canada’s housing system.

Qualifications

• Undergraduate degree in a related field; equivalence considered.
• CSPO/PSPO certification preferred; seven years in product/project management with ≥3 years in Agile.
• Strong ability to develop roadmaps and prioritize backlogs; deep understanding of product lifecycle.

Responsibilities

• Participate in sprint planning, reviews, and retrospectives with clear priorities and acceptance criteria.
• Approve sprint results and ensure deliverables meet acceptance criteria.
• Monitor progress toward product outcomes and adjust priorities as needed.
• Refine features and backlog priorities to align with evolving objectives.
• Build strong relationships with product teams, LOBs and stakeholders to ensure alignment.
• Develop business cases including cost-benefit analyses and risk assessments.
• Define and maintain the product vision to meet business and customer needs.

Skills

Product ownership

Agile methodologies

Roadmap management

Stakeholder collaboration

Leadership

Communication

Education

Undergraduate degree in Computer Science, Business, Finance or Commerce

Tools

ERP D365

Job description

Job Requisition ID: 12595

Position Status: Permanent Full Time

Position Type: Hybrid

Office Location: Ottawa (ON); Montreal (QC); Toronto (ON)

Travel Requirement: Limited

Language Designation: Bilingual

Language Skill Levels (Read/Write/Speak): CBC

Security Requirement: Reliability Status

Salary: Our salaries generally range from $ 104180.28 to $ 130225.36 and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

About

Learn more about our commitment to diversity and inclusion

What’s in it for you

Benefits

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Defined benefit pension plan.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About The Role

Join the IT Performance and Partnership team in the bilingual Product Owner position. In this role, you will help shape the vision and direction of digital products that deliver meaningful value. Working closely with stakeholders and Agile teams, you will translate business needs into clear priorities, manage the product roadmap and backlog, and guide demand from intake through delivery. Your sound judgment and analytical skills will help balance competing priorities, manage risks and ensure solutions support customer needs and organizational goals.

What You’ll Do

• Actively participate in sprint planning, reviews, and retrospectives, providing clarity on priorities, business context, and acceptance criteria, ensuring active participation from all relevant stakeholders.
• Approve sprint results and ensure that deliverables meet the defined acceptance criteria.
• Monitor progress towards product outcomes and value realization, provide regular updates to stakeholders and adjust product priorities and backlog items as necessary to reflect changing business needs.
• Refine product features and backlog priorities to ensure alignment with evolving objectives and respond to changing project dynamics.
• Foster strong relationships with the product team, line of business (LOB), and stakeholders to ensure alignment and collaboration.
• Identify and articulate the business value of product features, ensuring alignment with organizational goals.
• Develop comprehensive business cases that support product initiatives, including cost-benefit analyses and risk assessments.
• Define, articulate and maintain the product vision that aligns with business objectives and customer needs.

What You Should Have

• Undergraduate degree in a related field, such as Computer Science, Business, Finance or Commerce. An equivalent combination of education and/or experience will be considered.
• Certification in Scrum Product Ownership, such as Certified Scrum Product Owner (CSPO) or Professional Scrum Product Owner (PSPO). A minimum of seven years of relevant experience in product and project management or a related field, with at least three years in an Agile environment.
• Proficient in developing and managing product roadmaps, with a solid understanding of Agile methodologies, product lifecycle management, and best practices in backlog prioritization.
• Skilled in defining business value and developing business cases that support product initiatives, ensuring alignment with organizational goals.
• Excellent leadership and interpersonal abilities, demonstrating collaboration, sound judgment, and the ability to influence stakeholders at all levels.
• Strong written and verbal communication skills in both official languages, with a focus on articulating product vision and strategy to diverse audiences.
• Ability to identify and resolve dependencies and roadblocks, ensuring smooth project execution and timely delivery of product milestones.
• Adept at managing multiple priorities simultaneously while maintaining a focus on delivering high-quality outcomes in a fast-paced environment.

It Would Be Great If You Also Had

• Knowledge of ERP D365
• Certification in Agile Lean methodologies.
• Certification as an Agile Certified Practitioner (PMI-ACP).
• Certification in Product Owner scaling frameworks (Disciplined Agile, SAFe, Scrum at Scale, LeSS).

Posting closing date:

Note, the competition will remain active until filled.

This position may be designated for Standby and Call Back duties based on operational needs. Should such duties be assigned, they must be performed in accordance with CMHC policies, including the Standby and Call Back Pay Procedure.