Senior Scrum Master

Canada Mortgage and Housing Corporation; Ottawa; Hybrid; CAD 104,000 - 130,000; Full time

Benefits offered by this job

Annual Paid vacation

Performance incentive

Group insurance plan

Training & mentorship

Job summary

Canada Mortgage and Housing Corporation (CMHC) seeks a Senior Scrum Master to drive agile practices across IT teams in Ottawa. You will mentor Scrum Masters, guide Scrum ceremonies, and support product owners with backlog refinement and prioritization to deliver value.

You will partner with stakeholders to improve processes, measure team performance, and advance organizational agility while maintaining a strong focus on outcomes and continuous improvement.

Qualifications

• Seven years of Agile with Scrum and Kanban in IT solutions delivery.
• Advanced Agile Certification (e.g., DASSM, PSM II-III, A-CSM).
• Advanced knowledge of agile theory, methodologies, techniques, estimation and forecasting.
• Experience with scaled frameworks such as SAFe or Scrum at Scale / Disciplined Agile.
• Experience using analytical software tools and data analysis methods.
• Ability to contribute to organizational direction and coach teams.
• Ability to prioritize work and meet multiple deadlines.

Responsibilities

• Track metrics such as velocity, burndown charts, and other agile metrics for insights and decisions.
• Manage complex backlog structures to support product owners and teams.
• Develop and implement prioritization frameworks aligned with business context.
• Advocate for agile values and foster adoption across the organization.
• Provide coaching to build capacity in Agile practices and tools.
• Mentor other Scrum Masters and agile teams across the organization.
• Lead process improvement opportunities from Agile ceremonies and stakeholder workshops.
• Identify and unblock impediments by coordinating with stakeholders at all levels.

Skills

Senior Scrum Master

Agile / Scrum / Kanban

Coaching & mentoring

Data-driven decision making

Process improvement

Stakeholder engagement

Leadership

Education

Undergraduate degree in IT / CS / Business Admin

Tools

Azure DevOps

Job description

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Travel Requirement:Limited

Language Skill Levels (Read/Write/Speak):ZZZ

Security Requirement: Reliability Status

Salary:Our salaries generally range from $104180.28to $130225.36and are based on qualifications and experience.

About CMHC

The work you do and the work we do together matters. We come to work every day with a common purpose: to contribute to a well-functioning housing system.

At CMHC, we hold ourselves accountable for our results and support our colleagues in their achievements. We thrive on collaboration, connecting across CMHC and involving the right people to get our work done. Our leadership style is guided by trust, where our leaders favour an adaptive approach based on the needs of their teams.

Join us and be part of a team that's committed to making a real difference and be part of something meaningful.

Our commitment to diversity, equity, and inclusion

We're committed to advancing employment equity and fostering an inclusive workplace. To reflect the diversity of Canada’s population, we encourage applications from women, Indigenous Peoples, persons with disabilities, 2SLGBTQI+ individuals, veterans, and racialized peoples. We also welcome applications from all individuals eligible to work in Canada.

We are also committed to advancing reconciliation with Indigenous Peoples and supporting the meaningful inclusion of First Nations, Inuit, and Métis voices and priorities. While this position is hybrid requiring some in-office presence, a work from home arrangement may be considered for First Nations candidates on reserve or Indigenous candidates that reside further than 125KM from a CMHC office.

We’ve got the purpose, the people and the perks you need for a fulfilling career. Here’s the comprehensive and generous benefits you get when you’re a permanent employee:

• Annual Paid vacation.
• Annual individual performance incentive.
• Comprehensive group insurance plan to support your well-being from day one.
• Support towards your personal and professional growth with training, mentorship and more.
• While positions at CMHC require some in-office presence, alternative work arrangements may be considered for Indigenous candidates.

About the role

Join the Business Solutions Engineering team, in the Senior Scrum Master position. You will play a crucial role in ensuring that Scrum practices are followed, driving organizational agility, fostering a culture of continuous improvement, and supporting the growth and development of other Scrum Masters and Agile teams within the organization.

CMHC is committed to continuously improving our IT services and operational efficiency. The addition of new IT roles is a strategic move to bolster our capabilities and ensure we can meet the evolving needs of our clients and stakeholders.

What you’ll do:

• Track metrics related to team performance, such as velocity, burndown charts, and other relevant agile metrics and usage of these metrics to provide insights into the team's progress and to support data-driven decision-making.
• Identify and manage complex backlog structures to support the product owner and team in creating a highly effective Product Backlogs.
• Facilitate the development of prioritization frameworks in line with the organization’s context to support the product owner and business stakeholders in estimating value and prioritising the work.
• Act as a leader and advocate for agile values, principles, and practices within the organization, influencing positive change and adoption while developing relationships with internal and external business partners / stakeholders.
• Provide expertise, consultative advice, guidance and coaching to build individual and organizational capacity to make effective use of Agile practices and tools.
• Serve as a mentor, advisor and a subject matter expert to other Scrum masters, teams, and stakeholders on Scrum practices, agile principles, and continuous improvement and across the organization.
• Lead process improvement opportunities resulting from Agile ceremonies and expanded stakeholder workshops.
• Use knowledge of risks, issues, impediments, and organizational context to identify and foresee impediments and to effectively mobilize stakeholders of different levels to ensure the team remains unblocked.

What you should have:

• An undergraduate degree in a related field such as Information technology, Computer Science, Business Administration.
• A minimum of seven (7) years of experience practicing Agile with Scrum and Kanban in IT solutions delivery.
• An Advanced Agile Certification (for example: DASSM, PSM II-III, A-CSM).
• An advanced knowledge of agile theory, methodology, techniques, rules, and practices, estimating/sizing, planning, forecasting, reporting, conflict resolution and facilitation.
• Experience performing in a scaled framework environment such as Safe, Scrum at Scale Disciplined Agile or a hybrid model.
• Experience using analytical software tools, data analysis methods and reporting techniques.
• The ability to contribute to the direction of the function and provide advice to the team and delivery leadership.
• The ability to analyze, organize and prioritize work while meeting multiple deadlines.

It would be great if you also had:

• Experience in the finance domain or related.
• Practical experience with backlog management and metrics with Azure DevOps.

Posting closing date: Note, the competition will remain active until filled.

This position may be designated for Standby and Call Back duties based on operational needs. Should such duties be assigned, they must be performed in accordance with CMHC policies, including the Standby and Call Back Pay Procedure.

What happens after you apply

We know that applying for a new job can be both exciting and daunting, and we appreciate your effort. Learn more about our hiring process . If you are selected for an interview or testing, please advise us if you require an accommodation.

If you applied before and you were not successful don’t worry – we're always posting new positions, so don’t hesitate to give it another shot. We’re excited to see what you bring to the table this time around!