Bilingual Personal Lines Damage Insurance Broker - Customer Service

Ontario Teachers Insurance Plan; Montreal; On-site; CAD 40,000 - 70,000; Full time

Job summary

Join a forward-thinking organization as a Bilingual Personal Lines Damage Insurance Broker. In this dynamic role, you'll engage with clients, respond to inquiries, and provide exceptional service while maintaining confidentiality. You'll have the chance to work in a supportive environment that values your input and offers opportunities for professional growth. With a competitive salary, employer-paid benefits, and flexible work options, this position is perfect for those looking to advance their careers in the insurance industry. If you're passionate about customer service and bilingual communication, this opportunity is for you.

Benefits

Competitive salary and bonuses

Employer-paid benefits starting immediately

Coverage for continuing education and licensing

Flexible work options

Opportunities for advancement

Qualifications

• AMF license and at least one year of experience in personal lines insurance.
• Excellent bilingual communication skills are essential.

Responsibilities

• Respond to inquiries and process changes in insurance accounts.
• Attract potential clients and meet sales objectives.

Skills

Communication Skills (French and English)

Organizational Skills

Time Management Skills

Education

AMF License

Experience in Personal Lines Auto and Property Insurance

Tools

Microsoft Office

Job description

Bilingual Personal Lines Damage Insurance Broker - Customer Service

• Full-time
• Department: Orbit Service

Join the TWIS team and become part of a community of professionals where your opinions are valued. You will have opportunities to provide feedback, collaborate, and enhance your skills. Our team is seeking a:

Bilingual Personal Lines Damage Insurance Broker - Customer Service

Responsibilities:

• Respond to telephone and written inquiries, process changes, assess risks, and answer account questions.
• Resolve product and service issues, clarify complaints, and recommend solutions.
• Attract potential clients, answer product questions, and meet sales objectives.
• Draft responses to routine correspondence.
• Process rewrites and remarkets following guidelines.
• Maintain records of transactions and update rate manuals.
• Manage logs, review issues, and discuss with management as needed.
• Provide quality service while maintaining confidentiality.
• Perform additional duties as assigned.

Qualifications:

• AMF license.
• At least one year of experience in personal lines auto and property insurance.
• Excellent communication skills in French and English.
• Strong organizational and time management skills.
• Intermediate proficiency in Microsoft Office.
• RIBO or other licenses are assets.

We encourage applicants who believe they are a good fit, even if their experience doesn't match exactly.

What We Offer:

• Competitive salary and bonuses
• Employer-paid benefits starting immediately
• Coverage for continuing education and licensing
• Flexible work options
• Opportunities for advancement

TWIS values diversity and inclusivity, offering a respectful environment and accommodations for persons with disabilities. We are an equal opportunity employer. Apply online if interested.