Bilingual People Services Coordinator

Giant Tiger; Ottawa; Hybrid; CAD 40,000 - 55,000; Full time

Job summary

Giant Tiger is seeking an HR Support representative to assist employees with HR inquiries, execute HR transactions, and analyze HR metrics. Ideal candidates will be bilingual, able to communicate effectively, and have a relevant educational background. Join a community-focused employer that values growth and diversity.

Benefits

Remote work arrangement

Annual Profit-Sharing Program

Health/Dental/Vision Benefits as of day 1

Store Discount

LinkedIn Learning Subscription

Parental Top Up Program

Employee Tuition Reimbursement Program

Bursary Program for children of employees

Onsite perks: Free parking; Public Transit accessible

24/7 access to onsite gym

Qualifications

• Bilingual in French and English required.
• Postsecondary education in relevant field.
• 1-2 years of customer service experience preferred.

Responsibilities

• Support employees with HR-related inquiries including payroll and benefits.
• Execute HR transactions related to employee lifecycle events in Workday.
• Prepare and track HR metrics for decision-making.

Skills

Bilingualism (FR and ENG)

Organizational skills

Time management skills

Effective communication

Problem solving

Customer service

Education

Postsecondary Education in Human Resources, Business Administration, or a related field

Tools

Workday

Case management software

Job description

Compensation Grade:

Grade 2

Job Description:

Who We Are:

We are a Canadian owned and operated retailer (and proud of it!), with a strong commitment to the community, and over 60 years of success. If you are looking for a challenging and dynamic career, Giant Tiger may be right for you. We believe in opportunities for growth & development, teamwork, and engagement.

Workplace Arrangements:

This role will follow a hybrid remote/onsite schedule. Applicants for this role can expect to work remotely from home but may be ask to attend quarterly meetings at our Head Office in Ottawa.

What Giant Tiger Brings;

• Work Your Way! Remote work arrangement;

• Annual Profit-Sharing Program

• Health/Dental/Vision Benefits as of day 1

• Store Discount

• LinkedIn Learning Subscription;

• Parental Top Up Program

• Employee Tuition Reimbursement Program;

• Bursary Program for children of employees;

• Onsite Perks: Free parking; Public Transit accessible; 24/7 access to onsite gym; full-service cafeteria

What You'll Be Doing:

• Support employees regarding HR-related questions or issues, including benefits, payroll, HR policies, and general inquiries.

• Accurately execute HR transactions related to employee life cycle events such as new hires, promotions, transfers, leaves of absence, terminations, and other employee changes in Workday.

• Prepare and review standard HR reports, track key HR metrics, and analyze data to support decision-making and continuous process improvements.

• Assist with identifying ongoing improvement and streamlining opportunities of HR systems, processes, and workflows.

• Research and share employment and labour law updates and industry best practices with the HR team.

What You'll Bring

• Bilingualism (FR and ENG): Due to many stores being French-speaking only we do require the incumbent to be fully bilingual.

• Postsecondary Education in Human Resources, Business Administration, or a related field

• 1-2 years of customer service experience

• Excellent organizational and time management skills

• Ability to effectively communicate in a positive way

• Proven problem solver; ability to understand and diagnose the root cause of a problem and then identify and execute the correct solution

• Responsive and effective communicator; responds promptly and with accurate and clear information to customer inquiries and requests

• Previous experience using an HRIS, such as Workday

Assets You May Have

• Previous experience utilizing a case management software

Are you interested in this position but don’t meet 100% of the criteria? We want you to apply anyway!

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.

Giant Tiger is an equal opportunity employer and is committed to fair employment practices. If you require accommodation during the recruitment process, please use the contact information below to request accommodation. These accommodations are designed to remove obstacles without altering the evaluation of a candidate's fit for the role, allowing candidates to fully demonstrate their abilities. This information will be kept confidential, and your right to privacy will be protected.

Thank you for your interest in Giant Tiger, we look forward to reviewing your application!

Job Requisition:

JR127920

Giant Tiger is an equal opportunity employer and is committed to fair employment practices.

Are you interested in this position but don’t yet meet all the criteria? We want you to apply anyway!

During our recruitment process we are looking for an incumbent that will not only learn and grow in the role, but also contribute to our diverse, equal and inclusive culture.

If you require accommodation during your pursuit of a role at Giant Tiger please contact [e-mail] .