Bilingual NG9-1-1 Business Analyst – Remote Ready
Esri Canada
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Benefits offered by this job
Job summary
Esri Canada is seeking a seasoned Business Analyst for NG9-1-1 to lead analysis, elicit requirements, and support solution delivery. You will run workshops with Bell, 9-1-1 authorities, GIS providers, and technical teams to ensure aligned, scalable outcomes.
The role demands bilingual communication, a BA or related degree, and at least seven years of experience in GIS/public safety contexts, with certifications a plus. Hybrid work options available in Canada.
Qualifications
- Fluent English and French communication skills across written and verbal forms.
- Experience leading client-facing implementation projects or operations.
- Knowledge of GIS and geospatial data management in public safety contexts.
Responsibilities
- Lead business analysis for NG9-1-1 projects and operational support.
- Facilitate workshops and sessions with Bell, authorities and technical teams.
- Translate needs into deliverables: requirements, models, procedures, criteria.
Skills
Education
Tools
Job description
Esri Canada is seeking a seasoned Business Analyst for NG9-1-1 to lead analysis, elicit requirements, and support solution delivery. You will run workshops with Bell, 9-1-1 authorities, GIS providers, and technical teams to ensure aligned, scalable outcomes.
The role demands bilingual communication, a BA or related degree, and at least seven years of experience in GIS/public safety contexts, with certifications a plus. Hybrid work options available in Canada.
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