Bilingual Marketing & Programs Admin Assistant

Aramark Canada; Mississauga; On-site; CAD 45,000 - 60,000; Full time

Job summary

A leading company in food and beverage services is seeking a Bilingual Marketing & Programs Admin Assistant to provide administrative support to their marketing and operations teams. The role requires bilingual proficiency, strong organizational skills, and experience in customer service and administrative functions. The candidate will handle various responsibilities, including managing accounts, portal maintenance, and engagement tracking for events.

Benefits

Extended benefits including health, dental, and vision

Defined Contribution Pension Plan

Three weeks’ annual paid vacation + 3 Personal Days

Employee Recognition Program

Diverse and inclusive workforce

Aramark Scholarship Program for dependents

Qualifications

• Minimum three years of administrative support and customer service experience.
• Proficient in Microsoft Excel (intermediate level, including report development).
• Fluent in English and French.

Responsibilities

• Manage accounts payables and receivables.
• Assist operations team with support tickets related to MyVendor Portal registration.
• Manage event registrations and communicate updates to stakeholders.

Skills

Organizational skills

Problem-solving skills

Customer service skills

Communication skills

Attention to detail

Tools

Microsoft Excel

Proprietary software

Job description

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Job Description

The Marketing and Program Administrative Support (Bilingual) is responsible for providing administrative support to the marketing, programs, and operations team. This includes managing accounts payables and receivables, portal content management, shipping and logistics, and MyVendor portal support.

What We Offer

• Extended benefits including health, dental, and vision from the first day of employment
• Aramark Canada’s Defined Contribution Pension Plan from the first day of employment
• Three (3) weeks’ annual paid vacation + 3 Personal Days
• Employee Recognition Program including Service Awards
• Diverse and inclusive workforce
• Aramark Scholarship Program for dependents of full-time employees

Job Responsibilities

Portal Maintenance (25%)

• Manage price list uploads and maintain supplier contacts, ensuring content is up-to-date
• Assist with maintaining other portal sections in collaboration with the marketing team
• Communicate price list updates to relevant stakeholders

Event and Industry Management Support (25%)

• Manage event website, including registrations, and communicate updates to stakeholders
• Monitor emails from CPS events and respond promptly to suppliers, delegates, and vendors
• Handle marketing or event materials, including banners, giveaways, and supplies, arranging shipping/distribution
• Maintain inventory of marketing supplies and keep storage organized

Field Support & Engagement (30%)

• Manage ServiceNow tickets for Client Incentive Program EFT payments (Quebec)
• Follow up on ServiceNow tickets with stakeholders
• Assist operations team with support tickets related to MyVendor Portal registration

Miscellaneous – Accounting, Reporting, etc. (20%)

• Monitor event attendance and engagement, prepare reports
• Monitor portal activity, prepare reports
• Manage accounts payables and receivables, including follow-ups

Qualifications

• Minimum three (3) years of administrative support and customer service experience
• Proficient in Microsoft Excel (intermediate level, including report development) and proprietary software
• Excellent organizational and time management skills
• Strong problem-solving skills and attention to detail
• Experience working effectively in a matrixed organization
• Fluent in English and French, with strong communication skills
• Excellent customer service and client relationship skills
• Self-motivated, confident, able to work independently and in teams
• Results-oriented with a proactive attitude, accountability, and a sense of urgency
• High integrity, good listening skills, perseverance, and ability to manage complex projects
• Adaptable to change and ambiguity, capable of functioning independently and collaboratively

About Aramark

Our mission is rooted in service and united by our purpose to do great things for each other, our partners, communities, and the planet. We are committed to equal employment opportunity and do not discriminate based on race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, or other protected characteristics.

Aramark serves millions daily through food and facilities services in 15 countries. We believe careers should develop your talents, fuel your passions, and empower your growth. Learn more at our careers site or connect with us on social media.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Administrative
• Industry: Food and Beverage Services