Bilingual In-Store Sales Representative

Linde; Ottawa; On-site; CAD 51,000 - 53,000; Full time

Job summary

Linde Canada Inc. in Ottawa is seeking a bilingual in-store sales representative (full-time) to process walk-in and phone orders, sell gases and welding products, and help achieve sales targets for our packaged gas business.

You will upsell, manage cash/credit orders, handle inventory and SOX reporting, and assist customers with welding applications while maintaining safe, customer‑focused service in store.

Qualifications

• Bilingual in English and French to support customers in both languages.
• Solid understanding of welding products and gases; direct industry experience is a plus.
• Customer service track record with a focus on relationships.
• Comfort with upselling products and solutions.
• High school diploma or equivalent in industrial supplies, distribution, or a customer-facing environment.
• Proficient with Microsoft Office and business systems.
• Committed to safety in a team environment.
• Ability to lift up to 60 lbs when required.

Responsibilities

• Process walk-in and phone orders and respond to sales inquiries.
• Sell gases and welding products to walk-in and telephone customers.
• Upsell additional products and solutions to customers.
• Handle cash, card, and credit orders and amend orders for invoicing.
• Maintain local inventory and branch stock, including surplus hard goods and cylinders.
• Complete end-of-day/week/month processes and relevant reports (SOX, Big 5, open orders).
• Ship/receive orders and manage branch transfers.
• Assist customers with welding applications and product selection.

Skills

Bilingual (French/English)

Customer service

Upselling

Safety conscious

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Linde Canada Inc.

Bilingual In-Store Sales Representative (temps plein)

Ottawa, ON, Canada | req31133

The Inside Sales Representatives receive and process client walk-in or phone orders, inquiries, and / or issues covering items or products ordered along with showroom sales and inquiries from walk-in clients. Accountable for meeting sales targets associated with Linde Canada packaged gas business.

What you will enjoy doing*

• You will efficiently process customer orders and respond to walk-in and telephone sales inquiries
• In addition, you will sell gases and welding products to both walk-in and telephone customers
• Focus on up-selling gases and other welding products to customers in person and over the phone
• You shall process all cash, charge, and credit card orders, amending orders as needed for invoicing
• Maintain local inventory control and manage branch stock, including surplus inventory for hard goods and cylinders
• Complete end-of-day, week, and month processes including SOX reports, the Big 5 Report, open orders, and workbench tasks
• Be accountable for the shipping and receiving of customer orders and branch transfers
• In this role, you will assist customers with welding applications and product selection to ensure Linde products meet their requirements

What makes you great*

• This role requires you to be fully bilingual in French and English, as you'll be supporting customers in both languages
• We're looking for someone with a solid understanding of welding products, gases, and industry processes. Direct industry experience is definitely an asset
• Customer service is a big part of the role, so we're looking for someone with a track record of putting customers first and building strong relationships
• You'll also have opportunities to identify additional products and solutions, so being comfortable with upselling is important
• Ideally, you have a high school diploma or equivalent experience, especially in industrial supplies, distribution, or a customer-facing environment
• You'll be working in a computer-based environment, so you should be comfortable using Microsoft Office and other business systems
• Safety is a top priority, so we're looking for someone who has worked in a safety-focused team environment and follows best practices
• This is a hands-on role at times, so you should be comfortable lifting up to 60 lbs when needed

Why you will love working with us

Linde is a leading global industrial gases and engineering company. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet.

The company serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde's industrial gases and technologies are used in countless applications including production of clean hydrogen and carbon capture systems critical to the energy transition, life-saving medical oxygen and high-purity & specialty gases for electronics. Linde also delivers state-of-the-art gas processing solutions to support customer expansion, efficiency improvements and emissions reductions.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

At Linde, every day is an opportunity: an opportunity to learn, to grow, to share success and to contribute to one of the world’s leading industrial gas and engineering companies. Seize the opportunity: take your next step with us and join our team.

This is an existing position with an annual salary range of $51, 000 – $53,000.

Linde has an extensive background check process which may include but is not limited to, a criminal background review, pre-employment medical, and may also include reference checks, and employment verification.

Linde Canada Inc. is committed to providing accommodations for people with disabilities. Applicants requiring accommodation during the recruitment and selection process are encouraged to make their needs known in advance if accommodation is required. We will work with you to meet your needs.

We are committed to employment equity for women, aboriginal people, visible minorities, and persons with disabilities. Interested candidates from these groups are encouraged to apply.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

• The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.