Bilingual Human Resources Business Partner - Ontario

UNIQLO; Toronto; On-site; CAD 70,000 - 95,000; Full time

Job summary

Join UNIQLO Canada as a Bilingual Human Resources Business Partner where you will lead HR initiatives and support retail store managers in Toronto and the Ottawa region. This pivotal role requires effective employee relations management and a strong understanding of Canadian HR compliance. If you thrive in dynamic environments and are looking to make an impact, we want to hear from you!

Qualifications

• 3+ years of experience advising managers on employee relations
• Fluent in French and English (spoken and written)
• Ability to travel 3 days per week for HR support

Responsibilities

• Act as the main HR advisor for store managers
• Conduct workplace investigations and ensure compliance with laws
• Provide weekly HR report summarizing key activities

Skills

Employee relations

Conflict resolution

Workplace investigations

Compliance

Interpersonal skills

Education

University degree in Human Resources or related field

HR Professional Designation

Tools

Microsoft Office

HRIS systems

Job description

Job Title : Bilingual Human Resources Business Partner - Ontario Location(s) : Ottawa Region or Toronto GTA Region (position requires frequent travels to stores) Reporting to : HR Manager, HRBP and HR Director Bilingual HR Business Partner Ontario – UNIQLO Canada (Retail Stores) Be the Strategic HR Leader for UNIQLO ’s Retail TeamsAt UNIQLO Canada, our people are the foundation of our success.As a Bilingual HR Business Partner (HRBP), you will play a pivotal role in supporting store managers and sales floor teams, ensuring that our workforce remains engaged, productive, and aligned with UNIQLO ’s mission. If you enjoy a hands-on, field-oriented HR role, working closely with leaders to drive operational excellence, this is the perfect opportunity.As part of , the world’s third-largest apparel retailer, UNIQLO operates in 25+ countries, with a mission to create clothing that enhances everyday life. Our business is built on a unique model of efficiency, , and customer-first retail, making UNIQLO one of the most exciting global brands to work for. Key Responsibilities :

• Act as the main HR advisor for store managers, assistant store managers, and area managers in your assigned region
• Provide expert guidance on employee relations issues, from coaching to conflict resolution
• Conduct workplace investigations and ensure compliance with employment law
• Enforce progressive discipline, lead disciplinary meetings, and manage termination processes with professionalism
• Ensure employee records are complete and accurate in accordance with company policies and procedures
• Partner with recruiters to coordinate hiring for mid-level management roles in stores
• Support the recruitment and onboarding processes for new store associates by supporting interview process, conducting new hire orientation, ensure employees are enrolled in our HRIS / store systems, and follow up with Payroll, Store Managers, and HR members to ensure employee onboarding is completed
• Assist in the ongoing review, development and implementation of company policies, programs and initiatives including delivering training programs
• Monitor workforce trends, assess store needs, and implement HR strategies that improve engagement and retention
• Support with regional organization planning and staff development including creating and monitoring the progress of a development plan with area managers and HR Manager
• Serve as the HRBP backup for Québec when needed, ensuring smooth operations across regions
• Stay ahead of labor laws and HR best practices, ensuring UNIQLO remains compliant and competitive
• Ensure company operates in accordance with all applicable legislation including Employment Standards Act, Human Rights Code, Occupational Health and Safety Act, Workplace Safety and Insurance Act, etc.
• Sit as a member of the Joint Health and Safety Committee and oversee meetings of the stores JHSC's
• Provide a weekly HR report summarizing key activities and observations
• Travel 3 days per week in Toronto GTA locations (if you are based in Toronto region)
• Travel 3 days per week in our stores located near Ottawa + a few stores in Quebec (if you are based in Ottawa region)
• Additional duties as required

Desired Skills and Experience :

• University degree / Post secondary education in Human Resources or related field
• HR Professional Designation is a strong asset
• 3+ years of experience advising managers and leaders on employee relations
• Experience with disciplinary actions, terminations, and workplace investigations is required
• Strong understanding of employment law and HR compliance in Canada
• Prior experience in retail HR is a strong asset
• Ability to travel 3 days per week to visit stores and provide on-site HR support
• Fluent in French and English (spoken and written)
• Strong interpersonal skills, ability to work with global teams and people at all levels of the organization
• Permanent work authorization in Canada (eligible to work for any employer)
• Proficient in using Microsoft Office tools and HRIS systems
• Ability to operate with high level of integrity and confidentiality
• Ability to manage time effectively and prioritize tasks with minimal supervision

Join our team : If you’re looking for a role where you can make an immediate impact, lead HR initiatives, and be a driving force in UNIQLO ’s retail success, we want to hear from you!You are someone who thrives in a fast-paced, high-energy environment, balancing strategic thinking with hands-on HR support. You have a strong presence, the confidence to advise leaders, and the ability to navigate challenging conversations with professionalism and fairness. You’re also highly organized and proactive, ensuring HR remains a trusted business partner to store teams.ABOUT USWelcome to Uniqlo, where our journey from a single store in Hiroshima to a global brand embodies the essence of Japanese simplicity and innovation. Our founder, Tadashi Yanai, envisioned a company that transcends traditional fashion, focusing instead on creating that serves the everyday needs of people worldwide. This vision gave birth to our LifeWear concept—apparel that is simple, yet essential; designed to.As you embark on your journey with UNIQLO, know that you are joining a companythat never gives up.Every challenge we have faced has made us stronger, smarter, and more determined to push boundaries. We are more than just a fashion brand—we are aglobal movement driven by, discipline, and the belief that great clothing.Vision and CultureAt Uniqlo, we embrace the Japanese philosophy of continuous improvement. This principle drives us to constantly refine our products and processes, ensuring that we deliver clothing that offers new and unique value. Our commitment to quality and innovation is evident in our fabric technologies, such as, which provides warmth without bulk, and, designed to keep you cool and comfortable. These advancements reflect our dedication to enhancing the everyday experiences of our customers.Our name, UNIQLO, is a blend of 'unique' and 'clothing,' symbolizing our mission to provide distinctive apparel that meets universal needs. We believe in the power of simplicity and strive to create designs that are both timeless and accessible, allowing individuals to effortlessly.We invite you to embrace our core values of simplicity, quality, and continuous improvement. Together, we will continue to innovate and inspire, bringing the best of Japanese craftsmanship and philosophy to wardrobes around the world.Welcome to the Uniqlo family, where we are united in our pursuit of making everyday life better through exceptional clothing. [For internal use ONLY] #LI-POST