Bilingual Front Desk Associate - Patient Access & Care

002 Sea Mar Community Health Center; Vancouver; Vor Ort; CAD 50.000 - 59.000; Vollzeit

Zusammenfassung

Sea Mar Community Health Center is seeking a Front Desk Receptionist to act as the liaison between patients and the clinic. The role emphasizes courteous, efficient service, accurate data entry, and effective phone handling to ensure smooth patient flow and access to care.

Essential duties include greeting patients, scheduling appointments, supporting records staff, and maintaining a professional, compassionate environment in a busy clinical setting.

Qualifikationen

• Pass the pre-hire competency test.
• Pass the 90 day Probationary period competency test.
• Be able to troubleshoot office equipment.
• Demonstrate good organizational skills.
• Be detail oriented and accurate in data handling.
• Able to operate a multi-line telephone system and manage callers.

Aufgaben

• Maintain a clean and welcoming front desk and patient area.
• Answer the telephone and assist callers promptly.
• Schedule and confirm patient appointments according to protocol.
• Assist medical/dental records in scanning, indexing, and filing documents.
• Process patient registrations and ensure accurate demographic entry.

Kenntnisse

Organizational skills

Attention to detail

Multi-line phone handling

Typing 35 wpm

Verbal communication

Written communication

Bilingual English/Spanish

Tools

Medical records system

Practice management system

10-key adding machine

Jobbeschreibung

Sea Mar Community Health Center is seeking a Front Desk Receptionist to act as the liaison between patients and the clinic. The role emphasizes courteous, efficient service, accurate data entry, and effective phone handling to ensure smooth patient flow and access to care.

Essential duties include greeting patients, scheduling appointments, supporting records staff, and maintaining a professional, compassionate environment in a busy clinical setting.