Psychiatric Provider Aide

002 Sea Mar Community Health Center; Vancouver; On-site; CAD 59,000 - 91,000; Full time

Job summary

Sea Mar Community Health Centers is seeking a Psychiatric Provider Aide to support prescribers and coordinate care. The role involves assisting with patient flow, preparing patients for visits, and collaborating with an integrated care team to ensure timely, quality care for clients.

Responsibilities include administrative duties, medication refill coordination, and patient-focused support within Sea Mar’s mission-driven framework.

Responsibilities

• Assists psychiatric staff with client flow and provides quality of care in a timely manner.
• Completes routine checks and monitors clients to detect unusual or harmful behavior and reports observations to psychiatric staff.
• Prepare the patient for their office visits with the provider including obtaining subjective data and vital signs, ensuring charting is in accordance with Sea Mar's policy.
• Works as part of an integrated care team that may include psychiatrists, social workers, behavioral health professionals, chemical dependency professionals and case managers.
• Provides mentally impaired or emotionally disturbed clients with routine physical, emotional, psychological, or rehabilitation care under the direction of psychiatric staff.

Job description

Sea Mar Community Health Centers, a Federally Qualified Health Center (FQHC) founded in 1978, is a community-based organization committed to providing quality, comprehensive health, human, housing, educational and cultural services to diverse communities, specializing in service to Latinos in Washington State. Sea Mar proudly serves all persons without regard to race, ethnicity, immigration status, gender, or sexual orientation, and regardless of ability to pay for services. Sea Mar's network of services includes more than 90 medical, dental, and behavioral health clinics and a wide variety of nutritional, social, and educational services. We are recruiting for the following position:

Sea Mar is a mandatory COVID-19 and flu vaccine organization

Position Summary

The Psychiatric Provider Aide supports Psychiatric prescribers in administrative and clinical areas. This position also works with Mental Health Therapists and Chemical Dependency Professionals in coordinating care to ensure continuity of care for clients. The Psychiatric Provider Aide provides screenings and case management in coordination with other teams or parties involved in treatment. He/She participates actively as a team member in the delivery of client services, and the coordination of community support services. This job description does not suggest or imply that these are the only duties to be performed by this employee. He/She will be required to follow other instructions and to perform other duties as assigned by his/her supervisor.

Duties and Responsibilities

As a mission-driven organization, the core values of, and the services offered at Sea Mar are based on the belief that everyone deserves to be respectfully treated in a way that preserves dignity and enhances self-worth. Sea Mar is an advocate for its clients and aims to achieve industry-leading, client-centered, culturally-aware services.

Sea Mar employees serve as an extension of this mission and demonstrate their commitment to an excellent client experience by:

• Understanding and empathizing with client needs
• Surpassing client expectations
• Demonstrating a high level of integrity
• Exhibiting compassion and commitment
• Advocating for social justice
• Taking pride in individual work as well as that of the team
• Continually learning to stay current with industry standards, best practices and technology

Job Description

As a Sea Mar employee, the individual in this position commits to adherence to these values to their utmost ability and endeavors to strengthen and embody this mission daily.

ADMINISTRATIVE DUTIES

• Assists in insuring agency compliance with WAC's, RCW's, and other pertinent laws, regulations, and contracts.
• Ensure that charts, prescription refill requests, and all information or paperwork the psychiatric prescriber will need is prepared ahead of time and organized in the fashion preferred by the prescriber.
• Ensure medication storage, maintenance, dispensation and waste logs are maintained in accordance with Sea Mar policies and procedures. Any area of non-compliance should be reported immediately to the supervisor/manager, if applicable.
• Ensures that all medical, nursing, health & safety and personnel policies and procedures are being followed and implemented.

CLINICAL DUTY

• Assists psychiatric staff with client flow and provides quality of care in a timely manner.
• Completes routine checks and monitors clients to detect unusual or harmful behavior and reports observations to psychiatric staff.
• Prepare the patient for their office visits with the provider including obtaining subjective data and vital signs, ensuring charting is in accordance with Sea Mar's policy.
• Works as part of an integrated care team that may include psychiatrists, social workers, behavioral health professionals, chemical dependency professionals and case managers.
• Provides mentally impaired or emotionally disturbed clients with routine physical, emotional, psychological, or rehabilitation care under the direction of psychiatric staff.
• Encourages client participation in social, educational, recreational and employment activities.
• Receives and processes medication refill requests from pharmacies by preparing refill requests for provider review and approval, and ensures prescriptions are faxed to the pharmacy.
• Checks EHR to confirm requests are valid. If valid, the aide will send the prescriber a refill request through EHR. If invalid, the aide will communicate with the pharmacy.
• Checks medication history in EHR as requested by prescriber.
• Collaborates with prescriber to determine next steps.
• Fields phone calls from clients regarding questions about side effects and/or status of refills.
• Facilitates client enrollment in prescription assistance programs.
• Demonstrates knowledge and skills necessary to provide care appropriate to the age of the clients served.
• Demonstrates knowledge of the principles of growth and development over the life span.
• Able to ide