Bilingual Field Service Technician (Controlled Environments)

Dayforce; Montreal (administrative region); On-site; CAD 52,000 - 72,000; Full time

Job summary

Dayforce is seeking a Field Service Technician based in Montreal, QC to test and certify critical laboratory equipment, ensuring safety and regulatory compliance. You will develop diagnostics skills and engage directly with clients while traveling regionally across Quebec.

Responsibilities include service delivery, performing diagnostics and minor repairs, and communicating findings clearly to clients. A strong focus on safety and continuous learning is required.

Qualifications

• Mechanical aptitude with experience using hand tools.
• Past working knowledge of HVAC systems, electrical wiring, or motor repair is beneficial.
• Ability to conduct basic calculations and interpret measurements related to airflow, pressure, and filtration systems.
• Familiarity with technical documentation including manufacturer guidelines and procedures is an asset.
• Bilingual proficiency in English and French is required to support regional operations.

Responsibilities

• Service Delivery - Testing and certifying laboratory equipment in accordance with regulatory standards.
• Collaborate with supervisors and internal teams to ensure quality work and client satisfaction.
• Drive to expand skills through hands-on training and ongoing certifications.
• Maintain safety by following protocols and reporting incidents; travel to client sites within the region.

Skills

Mechanical aptitude

Bilingual English/French

Safety mindset

Client communication

Tools

HVAC knowledge

Electrical wiring

Motor repair

Job description

We are searching for someone to join our team in Montreal, Quebec as our next Field ServiceTechnician. In this role, you will play a critical part in keeping laboratories, hospitals, pharmaceutical facilities, and research environments safe and compliant through testing and certifying critical equipment. In this role, you will develop skills in advanced diagnostics and direct client engagement through structured, field-based training. This role is ideal for someone who values variety, enjoys travel, and wants to build a technical career with purpose in regulated, high-impact environments. Travel within the region is required for this role.

The day-to-day activities of our Field Service Technician will include:

• Service Delivery-Testing and certifying biosafety cabinets, fume hoods, clean benches, and cleanroom environmentsin accordance withindustry and regulatory standards.Perform diagnostics and minor repairs; elevate complex issues when needed.

• Collaboration and communication-Collaborate with supervisors, Regional Managers, and internal teams to ensure quality work andsatisfiedcustomers. Provide excellent customer service when communicating findings to clients, explaining results, and offering guidance on equipment use and maintenance.

• Drive to expand skills and knowledge -Commitment to continuous learning through hands-on training, technical development, and ongoing expansion of skills and certifications.

• Commitment to Safety -Demonstrate a strong commitment to safety by maintaining a safe work environment for all team members, conducting hazard assessments, and documenting any incidents or near misses.Travel to client sites across the region using safe driving practices.

The right candidate willdemonstratethe following qualifications on their resume and in the phone pre-screen:

• Mechanical aptitude with experience using hand tools inpreviousroles.

• Past working knowledge of HVAC systems, electrical wiring, or motor repairis beneficial.

• Ability toconductbasic calculations and interpret measurements related to airflow, pressure, and filtration systems.

• The understanding of technical documentation, including manufacturer guidelines, StandardOperatingProcedures, and industry standardsincludingNSF/ANSI, ISO,NEBBetc.is an asset.

During the interview process, we will assess the following behaviors and skills:

• Bilingualproficiencyin English and French (spoken and written)is required tosupport regional operations.

• Commitment to continual improvement: Demonstrated curiosity, willingness to learn, and active participation in technical training and professional growth opportunities.

• Collaborative mindset:A focus on building positive and cooperative relationships.

• Safetyfocused mindset: Understanding andadhering toall safety protocols and procedures and activelyseeking waysto improve safety.

Alignment with our core values:

• Together we are Better, Be the Expert, Striving for Excellence

A successful candidate must be able to passpre-employment andpre-access drug, cannabis and alcohol testsandmaintainsa Class 5 driver’s license with a clean 3-year Driver’s Abstract and three years of insured driving history.