Bilingual (F/E) Business Development Representative - Culinary

Campbell Morden Inc; Mississauga; On-site; CAD 50,000 - 70,000; Full time

Job summary

RATIONAL Canada in Mississauga is seeking a Bilingual (French/English) Business Development Representative - Culinary to qualify inbound leads, understand kitchen needs and present RATIONAL cooking solutions.

You will engage chefs and foodservice decision makers, lead virtual demos of iCombi Pro and iVario Pro, and schedule appointments for Regional Sales Managers, with a focus on British Columbia and Western Canada.

Qualifications

• 3+ years of professional culinary, commercial kitchen or foodservice experience.
• Bilingual French and English required.
• Strong customer-facing communication and presentation skills.

Responsibilities

• Qualify inbound leads from website inquiries, digital marketing, social media, trade shows and other sources.
• Research prospects and conduct discovery by phone, email and Microsoft Teams.
• Speak with chefs, operators and foodservice decision makers to understand their kitchen and equipment needs.
• Present RATIONAL cooking systems, including the iCombi Pro and iVario Pro.
• Conduct virtual product presentations and demonstrations for individual customers and small groups.
• Invite qualified prospects to RATIONAL Live cooking demonstrations and online webinars.
• Schedule qualified appointments for Regional Sales Managers.
• Conduct regional calling campaigns supporting RSM territory initiatives.
• Re-engage existing customers to identify upsell and total-kitchen-solution opportunities.
• Build long-term customer relationships through consistent follow-up and solutions-focused support.
• Maintain accurate lead, customer and opportunity information within Salesforce CRM.

Skills

Bilingual French English

Customer-facing communication

Presentation skills

Organization

Tools

Salesforce CRM

Job description

Bilingual (F/E) Business Development Representative - Culinary

Type Direct Hire

ID j-3631

Business Development Representative - Culinary

Mississauga, ON | 10:00 a.m. - 7:00 p.m. ET (Roughly)

Bilingual French/English Highly Preferred | Culinary Background Required

RATIONAL Canada is seeking a Customer Success Specialist (CSS) to be the first point of contact for prospective customers and marketing-generated leads across Canada, with dedicated coverage for British Columbia and Western Canada.

This is a culinary-first customer success and inside sales role. You will qualify inbound leads, understand customers' kitchen and operational needs, present RATIONAL cooking solutions, and convert qualified opportunities into webinars, RATIONAL Live cooking demonstrations and appointments with Regional Sales Managers.

What You'll Do

• Qualify inbound leads from website inquiries, digital marketing, social media, trade shows and other sources.
• Research prospects and conduct discovery by phone, email and Microsoft Teams.
• Speak with chefs, operators and foodservice decision makers to understand their kitchen and equipment needs.
• Present RATIONAL cooking systems, including the iCombi Pro and iVario Pro.
• Conduct virtual product presentations and demonstrations for individual customers and small groups.
• Invite qualified prospects to RATIONAL Live cooking demonstrations and online webinars.
• Schedule qualified appointments for Regional Sales Managers.
• Conduct regional calling campaigns supporting RSM territory initiatives.
• Re-engage existing customers to identify upsell and total-kitchen-solution opportunities.
• Build long-term customer relationships through consistent follow-up and solutions-focused support.
• Maintain accurate lead, customer and opportunity information within Salesforce CRM.

What We're Looking For

• 3+ years of professional culinary, commercial kitchen or foodservice experience.
• Chef, Sous Chef, Kitchen Manager, Catering, Hospitality or Supervising Kitchen Operations experience preferred.
• Bilingual French and English required.
• Strong customer-facing communication and presentation skills.
• Comfortable speaking with chefs, operators and senior decision makers.
• Highly organized and capable of managing a high volume of leads and follow-up activity.
• Comfortable conducting virtual presentations using Microsoft Teams or similar platforms.
• Salesforce/CRM experience preferred.
• Cold calling or inside sales experience is an asset.
• Commercial kitchen equipment experience is an asset.

Who Should Apply?

This is an excellent opportunity for a culinary professional who wants to move out of day-to-day kitchen operations and into a commercial career while continuing to use their culinary expertise.

You don't need to be a career salesperson. We're looking for someone with culinary credibility, strong communication skills, organization and an interest in customer success and sales.

Schedule:

10:00 a.m. - 7:00 p.m. ET to provide coverage for British Columbia and Western Canada.