Bilingual (EN/FR) Service Delivery Manager

GardaWorld; Mississauga; On-site; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic Bilingual Service Delivery Manager to lead operational efficiency and drive strategic initiatives. In this pivotal role, you'll optimize processes and foster a culture of innovation, ensuring seamless day-to-day functions. With a focus on teamwork and accountability, you'll be instrumental in overcoming operational challenges and enhancing performance metrics. If you thrive in a fast-paced environment and are ready to inspire teams, this opportunity is perfect for you. Join a company dedicated to making the world a safer place and take the next step in your career with us.

Qualifications

• 1-3 years of management experience required.
• Fluency in both English and French is essential.

Responsibilities

• Manage daily operations to meet productivity and quality standards.
• Develop processes to enhance operational efficiency.

Skills

Leadership Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Interpersonal Skills

Fluency in French

Fluency in English

Education

Post-secondary education

Job description

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Bilingual (EN/FR) Service Delivery Manager

Business Unit: Aviation Services

Career Area: Operations and Administration

Location: Mississauga, Ontario, CA

Are you ready to lead, innovate, and elevate? Do you thrive in tackling challenges head-on, and have a knack for inspiring teams? If so, GardaWorld is on the hunt for a savvy Bilingual (EN/FR) Service Delivery Manager to steer our ship towards new horizons.

As a Bilingual Service Delivery Manager (SDM), you'll be at the helm of our operational efficiency, driving strategic initiatives and ensuring seamless day-to-day functions. From optimizing processes to fostering a culture of innovation, you'll play a pivotal role in our continued success.

Job Responsibilities:

1. Conduct and manage daily operations to meet productivity targets and quality standards.
2. Develop and implement streamlined processes to enhance efficiency.
3. Collaborate with cross-functional teams to synchronize efforts and optimize resource allocation.
4. Monitor performance metrics, analyze data, and implement improvements to enhance operational effectiveness.
5. Foster a culture of teamwork, accountability, and continuous improvement among team members.
6. Resolve operational challenges swiftly and effectively, ensuring minimal disruption to workflow.

Qualifications:

1. Post-secondary education or equivalent work experience.
2. A minimum of 1-3 years of direct management experience.
3. Conversationally fluent in both French and English.
4. Strong leadership skills with a track record of building high-performing teams.
5. Exceptional analytical and problem-solving abilities.
6. Excellent communication and interpersonal skills.
7. A strategic mindset with the ability to drive results in a dynamic environment.

Employment Type: Permanent

If you're ready to roll up your sleeves and dive into an exciting opportunity, we want to hear from you! Apply now and let's build something incredible together!

Accommodations are available upon request to support your participation during all stages of the recruitment process.

GardaWorld: Make the world a safer place

GardaWorld is a global leader in the security industry, offering a wealth of opportunity to individuals looking to gain experience and develop professionally in a growing industry. We embrace diversity and welcome newcomers, women, students, retirees, reservists, veterans, and more to join our team, as we are proud to be an equal opportunity employer.

We thank all candidates for their interest; however, we will communicate only with the selected candidates.