Bilingual Dispatcher — Cross-Border Logistics Pro

XTL Transport Inc.; Vaudreuil-Dorion; Hybrid; CAD 45,000 - 65,000; Full time

Job summary

XTL Transport Inc. in Vaudreuil-Dorion, QC, is seeking a bilingual Dispatcher to coordinate cross-border and domestic deliveries. You will manage real-time dispatch, communicate with drivers, and ensure regulatory compliance in a fast-paced environment.

The role requires French and English fluency, strong organization, and proficiency with TMS software; AS400 experience is a plus. This on-site, full-time position offers a dynamic team and steady schedule.

Qualifications

• Minimum 2 years of experience in dispatch or transport operations.
• Fluency in French and English is mandatory.
• Proficiency with dispatch systems and learning new technologies.
• Excellent typing speed and attention to detail.

Responsibilities

• Maintain constant communication with drivers via phone and internal chat.
• Monitor and respond to operational emails in real-time.
• Manage dispatch operations, including real-time assignment changes and system updates.
• Coordinate and support cross-border shipments with ACE/ACI processes.
• Create and manage cross-border documentation (ACE/ACI).
• Communicate clearly with drivers performing domestic deliveries.
• Ensure compliance with driver Hours of Service regulations.
• Support customers and internal teams with timely updates and issue resolution.
• Utilize TMS software (AS400 experience a plus).
• Contribute to the development and adherence of operational procedures.

Skills

Bilingual FR/EN

Dispatch/logistics experience

Strong typing speed

Geography & routes knowledge

Work under pressure

Tools

AS400 familiarity

TMS software

Job description

XTL Transport Inc. in Vaudreuil-Dorion, QC, is seeking a bilingual Dispatcher to coordinate cross-border and domestic deliveries. You will manage real-time dispatch, communicate with drivers, and ensure regulatory compliance in a fast-paced environment.

The role requires French and English fluency, strong organization, and proficiency with TMS software; AS400 experience is a plus. This on-site, full-time position offers a dynamic team and steady schedule.