Bilingual Disability Administrator

Skillhub Solutions Inc.; Canada; Remote; CAD 41,000 - 69,000; Full time

Job summary

Manulife is seeking a Bilingual Disability Administrator for a full-time remote role in Canada. You will support the National Group Life & Disability team with claims processing, correspondence, and onboarding activities. Fluency in English and French is required, with Québec coverage in both languages.

Prior admin or service experience in insurance or banking is preferred. Strong organizational skills and proficiency in Microsoft Office and Adobe are essential to manage tasks and maintain

Qualifications

• Post-secondary education.
• Bilingual English and French; Québec clients must be supported in both languages.
• Administrative or customer-service experience, preferably in insurance or banking.
• Strong attention to detail; proficient with Microsoft Office and Adobe; ability to manage competing tasks and resolve discrepancies.

Responsibilities

• Review access and file-copy requests, redact third-party information as required.
• Manage shared email inquiries and complete claim follow-ups and administrative tasks.
• Process vendor invoice payments and maintain claims-management system data.
• Prepare and distribute correspondence while following privacy protocols.
• Coordinate and schedule Medical Consultant calls.
• Support new-client onboarding and file transfers.

Skills

Bilingual EN/FR

Attention to detail

Microsoft Office

Adobe Acrobat

Education

Post-secondary education

Tools

Microsoft Office

Adobe Acrobat

Job description

Remote - Canada Full-time CA$41,400 - CA$69,000 / year

Manulife is seeking a Bilingual Disability Administrator to provide administrative support to its National Group Life & Disability team. This is an existing, full-time remote vacancy.

Responsibilities

• Review access and file-copy requests, documentation, and consents; redact third-party information as required.
• Manage shared email inquiries and complete claim-related follow-ups and administrative tasks.
• Process vendor invoice payments and maintain claims-management system data.
• Prepare and distribute correspondence while following privacy protocols.
• Coordinate and schedule Medical Consultant calls.
• Support new-client onboarding and file transfers.

Qualifications

• Post-secondary education.
• Bilingual English and French; candidates in Québec must be able to support clients outside Québec in both languages.
• Administrative or customer-service experience, preferably in insurance or banking.
• Strong attention to detail, Microsoft Office and Adobe proficiency, and the ability to manage competing tasks and resolve discrepancies.

Compensation

Expected annual salary: $41,400–$69,000 CAD. Actual compensation varies by location and job-related factors.