Bilingual Customer Support Pro — Hybrid Role

Manulife; Montreal; On-site; CAD 40,000 - 55,000; Full time

Job summary

A leading financial services provider is seeking Bilingual Customer Service Representatives in Montreal. Successful candidates will provide exceptional service in both French and English and thrive in a dynamic, hybrid work environment. This role involves handling customer inquiries, utilizing technical skills, and collaborating with the team to deliver solutions. Competitive salary and comprehensive benefits package offered.

Benefits

Customizable benefits packages

Incentive programs

Unlimited coffee

Qualifications

• Bilingual verbal and written proficiency in French and English.
• Proven experience in a fast-paced customer service environment.
• Strong technical skills navigating computer systems.

Responsibilities

• Provide exceptional customer service to policyholders through various channels.
• Handle high volume inquiries, providing detailed solutions.
• Leverage technology to accurately record interactions and deliver solutions.

Skills

Bilingual (French and English)

Customer Service Experience

Technical Skills

Job description

A leading financial services provider is seeking Bilingual Customer Service Representatives in Montreal. Successful candidates will provide exceptional service in both French and English and thrive in a dynamic, hybrid work environment. This role involves handling customer inquiries, utilizing technical skills, and collaborating with the team to deliver solutions. Competitive salary and comprehensive benefits package offered.