Bilingual Customer Service Rep (EN/FR) — Fast Growth

Uline; Hamilton; On-site; CAD 48,000 - 55,000; Full time

Benefits offered by this job

Health coverage

RRSP with employer match

Paid holidays

Tuition assistance

Job summary

Uline, a family-owned distributor of shipping, packaging, and industrial materials, is hiring a Bilingual Customer Service Representative for the Milton, ON location. You will manage orders, provide solutions, and deliver legendary service using modern tools.

Join a fast-growing, on-site team with comprehensive training, career growth opportunities, and strong benefits. Fluency in English and French is required; full-time hours are Monday–Friday, 9:30 AM to 6 PM.

Qualifications

• High school diploma or equivalent required; bachelor’s degree preferred.
• Fluent in English and French, both written and spoken.
• Excellent problem-solving, listening, and communication skills.

Responsibilities

• Process customer orders, provide product recommendations, and handle inquiries using company systems.
• Answer product, pricing, and shipping questions quickly and confidently.
• Build strong relationships with customers via phone, email, and chat.
• Understand customer needs and suggest Uline’s best solutions.
• Help customers navigate Uline’s website and online ordering.

Skills

Bilingual English/French

Customer service

Problem solving

Communication

Education

High school diploma

Bachelor’s degree

Job description

Uline, a family-owned distributor of shipping, packaging, and industrial materials, is hiring a Bilingual Customer Service Representative for the Milton, ON location. You will manage orders, provide solutions, and deliver legendary service using modern tools.

Join a fast-growing, on-site team with comprehensive training, career growth opportunities, and strong benefits. Fluency in English and French is required; full-time hours are Monday–Friday, 9:30 AM to 6 PM.