Bilingual Credit & Collections Specialist

Turf Care Products Cana; Newmarket; On-site; CAD 42,000 - 65,000; Full time

Benefits offered by this job

Performance bonus

Benefits package

Health spending account

RRSP matching

Wellness reimbursement

Job summary

Turf Care Products Canada in Newmarket, ON is seeking a detail-oriented Credit & Collections Clerk to join the Finance team and manage customer accounts, support credit administration, and ensure timely collections. The role requires strong communication and negotiation skills, proficiency with Excel, and the ability to work both independently and with team members across Sales and Customer Service.

We offer a competitive compensation package and comprehensive benefits to support ongoing

Qualifications

• Minimum 2 years of experience in credit, collections, accounts receivable, or a similar accounting role.
• Strong communication and negotiation skills with a professional, customer-focused approach.
• Excellent organizational skills with the ability to prioritize multiple tasks.
• Strong attention to detail and problem-solving abilities.
• Proficient in Microsoft Excel; ERP experience is an asset.

Responsibilities

• Contact customers by phone and email regarding outstanding invoices in both English and French.
• Monitor customer accounts and follow up on overdue balances.
• Investigate and resolve payment discrepancies, billing issues, and account inquiries.
• Process and apply customer payments accurately.
• Maintain detailed records of collection activities and customer communications.
• Review and recommend credit limits for new and existing customers.
• Assist with credit applications and account setup.
• Work closely with Sales, Customer Service, and Branch teams to resolve account issues.
• Prepare aging reports and provide updates on collection status.
• Reconcile customer accounts as required.
• Support month-end activities and other accounting functions as needed.
• Maintain confidentiality of financial and customer information.

Skills

Credit & Collections

Accounts Receivable

Excel

Bilingual English/French

ERP

Tools

ERP

Job description

Turf Care Products Canada in Newmarket, ON is seeking a detail-oriented Credit & Collections Clerk to join the Finance team and manage customer accounts, support credit administration, and ensure timely collections. The role requires strong communication and negotiation skills, proficiency with Excel, and the ability to work both independently and with team members across Sales and Customer Service.

We offer a competitive compensation package and comprehensive benefits to support ongoing