Bilingual Credit and Collections Analyst

Siemens Mobility; Oakville; On-site; CAD 65,000 - 80,000; Full time

Benefits offered by this job

Flexible work hours

Telecommuting

Profit sharing

Vacation buy/sell

Diversity & inclusion

Job summary

Siemens Canada is seeking a bilingual Credit & Collections Analyst to manage customer accounts, evaluate credit risk, resolve payment issues, and support cash flow across multiple business lines. The role requires collaboration with internal stakeholders to drive timely collections while balancing growth and risk.

The candidate thrives in a dynamic shared services environment, embraces technology, and is committed to continuous improvement in the Credit & Collections field.

Qualifications

• 5+ years of experience in Credit & Collections, AR, or credit risk management.
• Experience in a shared services environment supporting multiple business units.
• Strong understanding of commercial collections practices, CRM, and risk assessment.
• Experience working with ERP systems such as SAP and other business applications.
• Demonstrated systems aptitude and willingness to learn new tools.
• Strong analytical, organizational, and problem-solving skills with attention to detail.

Responsibilities

• Manage an assigned portfolio of customers to reduce overdue accounts and improve cash flow.
• Contact customers regarding balances, commitments, disputes, deductions, and reconciliations.
• Maintain documentation of collection activities and account status.
• Analyze payment trends, exposure, and history for strategies.
• Conduct credit investigations and evaluate creditworthiness using financial info.
• Recommend credit limits, terms, and risk mitigation per policies.
• Review and release blocked orders balancing service and risk.
• Collaborate with Sales, PM, Customer Service, Billing, and others to resolve issues.
• Support disputes, reconciliations, and process inquiries.
• Generate portfolio reviews, aging analysis, and forecasts.
• Identify process improvements and automation opportunities.
• Utilize SAP, Excel, and other apps for analysis and reporting.

Skills

Credit & Collections

Shared services

Credit risk assessment

ERP systems (SAP)

Analytical skills

Education

University degree

CCP designation preferred

Tools

SAP

Microsoft Excel

Job description

Bilingual Credit and Collections Analyst

520505

02-Sep-2026

Global Business Services

Finance

Mid-level Professional

Bilingual Credit & Collections Analyst (English/French)

Change the future with us.

Why you'll love working for Siemens!

• Freedom and a healthy work- life balance- Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
• Solve the world's most significant problems - Be part of exciting and innovative projects.
• Engaging, challenging, and fast evolving, cutting edge technological environment.
• Opportunities to advance your career and mentorship programs on a local and global scale.
• Profit sharing available.
• Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
• Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on the community.
• Participate in our celebrations, social events and offsite business events.
• Opportunities to contribute your innovative ideas and get paid for them!
• Employee perks and discounts.
• Diversity and inclusivity focused.

Siemens is proud to be an eight-time award winner of Canada's Top 100 Employers, Canada's Greenest Employers 2026 and Canada's Top Employers for Young People 2026.

Position Summary

We are seeking a motivated and customer-focused Bi-lingual Credit & Collections Analyst to manage customer accounts, evaluate credit risk, resolve payment issues, and support cash flow objectives across multiple business lines. The successful candidate will work collaboratively with internal stakeholders and customers to drive timely collections while balancing business growth and risk management.

This role is well suited for an individual who thrives in a dynamic shared services environment, embraces technology, demonstrates continuous improvement thinking, and has a genuine interest in building expertise within the Credit & Collections profession.

Key Responsibilities

• Manage an assigned portfolio of customers including distributor accounts to reduce overdue accounts and improve cash flow performance.
• Contact customers regarding outstanding balances, payment commitments, disputes, deductions, and account reconciliation activities.
• Maintain accurate documentation of collection activities, customer communications, and account status within company systems.
• Analyze customer payment trends, financial exposure, and account history to determine appropriate collection strategies.
• Conduct credit investigations and evaluate customer creditworthiness using financial information, payment history, and external credit resources.
• Recommend credit limits, payment terms, and risk mitigation strategies in accordance with company policies.
• Review and release blocked orders while balancing customer service, business needs, and credit risk.
• Collaborate with Sales, Project Management, Customer Service, Billing, Cash Application, Operations, and other business partners to resolve issues impacting payment.
• Support customers and internal stakeholders with dispute resolution, account reconciliations, and process-related inquiries.
• Generate portfolio reviews, aging analysis, collection forecasts, and management reports.
• Identify opportunities to improve processes, leverage technology, and enhance operational efficiency.
• Utilize SAP, Microsoft Excel, and other business applications to support portfolio management, analysis, and reporting.

Qualifications

Required Experience & Skills

• 5+ years of experience in Credit & Collections, Accounts Receivable, or Credit Risk Management.
• Experience working in a shared services environment, supporting multiple business units, service lines, or complex customer portfolios.
• Strong understanding of commercial collections practices, customer relationship management, and risk assessment.
• Experience working with ERP systems such as SAP and other business applications.
• Demonstrated systems aptitude with the ability and willingness to learn new technologies, tools, and processes.
• Strong analytical, organizational, and problem-solving skills with a high attention to detail.
• Ability to manage competing priorities and work independently in a fast-paced environment.

The successful candidate for this position must be bilingual. Fluency in French and English (verbal and written) is required to perform the duties and responsibilities of the position for the following reason(s):

• The role requires interacting with customers and internal stakeholders in both languages.across Canada and/or internationally;
• The role requires regular interactions with Siemens colleagues based outside of Quebec, nationally and internationally;
• The role requires using software or technology that is available only in English;
• Strong written communication skills, including the ability to review, interpret, and recommend improvements to professional business correspondence and documentation in French and English.

Personal Attributes

• Customer-focused, results-oriented, and proactive.
• Collaborative team player with strong stakeholder management skills.
• Progressive thinker who embraces change, continuous improvement, and innovation.
• Demonstrates curiosity, adaptability, and a desire to expand business and systems knowledge.
• Interested in developing a long-term career within the Credit & Collections field and contributing to a high-performing team.

Preferred Qualifications

• University degree, College diploma, or working towards Certified Credit Professional (CCP) designation.
• Experience in large or matrixed organizations supporting diverse business portfolios.
• Experience participating in process improvement, automation, or digital transformation initiatives.

Salary iscommensuratewith experience, and ranges between $ 65 000 CAD - $ 80 000 CAD, excluding bonus and benefits. In addition to base salary, this role includes eligibility for an annual discretionary bonus ranging from 10% to 18% of base salary, based on Company performance metrics.

About us.

We share our ideas and champion the people behind them.

Siemens Canada is a leading technology company focused on industry, infrastructure, mobility and healthcare. The company’s purpose is to create technology with purpose, transforming the everyday, for everyone, since 1912 in Canada. By combining the real and the digital worlds, Siemens empowers customers to accelerate their digital and sustainability transformations, making factories more efficient, cities more liveable, and transportation more sustainable. A leader in industrial AI, Siemens leverages its deep domain know-how to apply AI - including generative AI - to real-world applications, making AI accessible and impactful for customers across diverse industries. Siemens also owns a majority stake in the publicly listed company Siemens Healthineers, a leading global medical technology provider pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably. In fiscal 2025, which ended September 30, 2025, Siemens Canada generated revenues of approx. $2.3 billion CAD. The company has approximately 4,600 employees from coast-to-coast and 38 office and production facilities across Canada.

To learn more about Siemens Canada, visit our website at www.siemens.ca

Siemens is committed to creating a diverseenvironment and is proud to be an equal opportunity employer. Upon request,Siemens Canada will provide reasonable accommodation for disabilities tosupport participation of candidates in all aspects of the recruitment process.