Bilingual CLO Manager

KPMG Canada; Burnaby; Remote; CAD 73,000 - 110,000; Full time

Job summary

A leading company is seeking a Bilingual CLO Manager to oversee external resources management across Canada. The role involves advising Hiring Managers, managing contracts, ensuring compliance, and supporting a customer-centric approach within the Contingent Labour Office. Ideal candidates will have relevant experience and a strong understanding of immigration matters.

Qualifications

• 5+ years’ experience with contract labour or contingent workforce management.
• Experience drafting and negotiating third-party agreements.
• Bilingual in English and French preferred.

Responsibilities

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases, escalations, and contract negotiations.
• Ensuring compliance with legislative and regulatory requirements.

Skills

Communication

Organizational

Stakeholder Management

Education

College or university degree in a relevant field

Tools

MS Office

Excel

ServiceNow

Flextrack

Job description

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Overview

At KPMG, you’ll join a team of diverse and dedicated problem solvers, connected by a common cause turning insight into opportunity for clients and communities around the world.

The Contingent Labour Office’s (CLO) mandate is to partner with the business to enable an expedited and customer-centric positive approach to engaging external resources, while balancing the commercial needs of the business with risk mitigation. This is achieved by:

• Utilizing internal contingent workforce expert practitioners, who stay current on market intelligence.
• Acting as trusted advisors, educating and challenging the status quo, and advising on creative solutions.
• Delivering a customer-centric approach to minimize administrative efforts, anticipate needs, and collaborate with Hiring Managers.

Location

Anywhere in Canada; this is a virtual work opportunity (1-2 days in office per month may be required).

What You Will Do

Reporting to the Leader of the CLO, the Contract Manager will manage processes and challenges related to external resources across Canada, handling over 1000+ external resources per year. Responsibilities include:

• Advising and supporting Hiring Managers in engaging external resources.
• Managing complex cases, escalations, and contract negotiations.
• Collaborating with legal, risk management, procurement, and other experts.
• Ensuring compliance with legislative and regulatory requirements, including immigration, taxation, and data security.

Key Responsibilities

• Promoting the CLO’s brand through a customer-centric approach.
• Managing cases in the vendor management system (Flextrack).
• Training stakeholders on system use.
• Conducting due diligence on resources.
• Managing complex and high-risk cases.
• Supporting continuous improvement initiatives.

Qualifications

• College or university degree in a relevant field.
• 5+ years’ experience with contract labour or contingent workforce management.
• Experience drafting and negotiating third-party agreements.
• Knowledge of immigration matters related to resourcing.
• Bilingual in English and French preferred.
• Excellent communication, organizational, and stakeholder management skills.
• Proficiency with MS Office, especially Excel; experience with ServiceNow and Flextrack is an asset.

Compensation

The salary range is $73,000 to $109,500, with potential bonuses, based on skills and experience. KPMG offers a comprehensive Total Rewards program.

Our Values

Integrity, Excellence, Courage, Together, For Better.

Inclusion & Accommodations

KPMG is committed to an inclusive recruitment process and offers accommodations for applicants throughout the process. Contact Employee Relations at 1-888-466-4778 for support.

Additional Details

• Employment type: Full-time
• Job function: Human Resources

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