Bilingual Client Delivery Lead (Hybrid)

Drake International; Ottawa; Hybrid; CAD 78,000 - 82,000; Full time

Benefits offered by this job

Employer-matched RRSP

Health and wellness benefits

Annual salary review

Cost-of-living adjustments

Job summary

A professional recruitment firm is seeking a bilingual Client Success Manager – Project Delivery in Ottawa. You will act as the primary contact for client initiatives and manage project delivery. Candidates need 4+ years of related experience, strong client-management skills, and proficiency in project management tools. This is a full-time position offering a salary range of $78,000–$82,000, with a hybrid work model and comprehensive benefits.

Qualifications

• 4+ years of experience in client success, project management, or related client-facing role.
• Demonstrated ownership mindset with a focus on delivery and client outcomes.
• Valid driver's license for in-person meetings and events.

Responsibilities

• Act as the primary point of contact for assigned client organizations.
• Lead the planning, execution, and coordination of client initiatives.
• Collaborate with internal teams and external partners to ensure smooth execution.

Skills

Bilingual fluency in French and English

Client success and delivery skills

Strong execution discipline

Ability to manage competing priorities

Tools

Microsoft Office

CRM tools

Project management tools

Job description

A professional recruitment firm is seeking a bilingual Client Success Manager – Project Delivery in Ottawa. You will act as the primary contact for client initiatives and manage project delivery. Candidates need 4+ years of related experience, strong client-management skills, and proficiency in project management tools. This is a full-time position offering a salary range of $78,000–$82,000, with a hybrid work model and comprehensive benefits.