Bilingual Client Coordintor

SPECTRAFORCE; Toronto; On-site; CAD 52,000 - 68,000; Full time

Benefits offered by this job

Unlimited PTO

Healthcare Spending Account (HCSA)

RRSP with employer matching

Job summary

SPECTRAFORCE is seeking a Bilingual Client Coordinator in Toronto to drive growth by coordinating client meetings, generating new business, and supporting ongoing client engagements. You will liaise with stakeholders, manage candidate screening, and help grow revenue across technology and staffing initiatives.

The role requires a high level of organization, excellent communication, and bilingual English-French proficiency.

Qualifications

• High School Diploma or GED.
• Bilingual proficiency in English and French.
• Excellent written and verbal communication with strong relationship-building skills.

Responsibilities

• Schedule and attend client meetings and lead discussions with stakeholders.
• Generate leads and drive business development for new and existing clients.
• Meet or exceed defined targets for outreach, revenue growth, and client satisfaction.
• Coordinate with internal teams to ensure seamless service delivery and successful candidate screening.
• Assist with candidate interviews, prep, and debriefs and maintain candidate records.

Skills

Bilingual English/French

Client coordination

Communication skills

Relationship building

Organizational skills

Education

High School Diploma/GED

Tools

HRIS systems

Job description

SPECTRAFORCE is a global talent solutions and IT services firm that helps people build meaningful careers while supporting Fortune 500 and high-growth organizations with their workforce needs. With delivery hubs across the U.S., Canada, Latin America, and India, we create opportunities to work on impactful projects in collaborative, global teams.

Powered by Leoforce, our AI talent intelligence platform, we enable smarter, faster, and more inclusive hiring - connecting the right talent to the right opportunities. As a certified minority-owned enterprise, we foster a people-first culture and deliver customized staffing and workforce solutions across technology, healthcare, finance, life sciences, and more. Founded in 2004, we believe that when forces align, futures thrive. Learn more at www.spectraforce.com

Job Summary:

The Bilingual Client Coordinator is responsible for driving business growth and revenue generation for new and existing clients through strategic business development and sales initiatives. This role is focused on proactive outreach to establish and strengthen relationships with potential and current clients. This position schedules and attends meetings with client stakeholders, ensuring smooth coordination and participates in discussions to support ongoing business developments.

Essential Functions:

• Independently schedule and attend client meetings
• Generate new leads and business for new and existing clients
• Meet and exceed defined metrics and targets, focusing on lead outreach, business development, and successful lead generation
• Continually explore new opportunities with clients to increase revenue
• Effectively gather and manage information regarding client needs, pain points, and expectations
• Track and monitor client metrics to determine creative ways to improve processes for success
• Seek out prospective business opportunities with new and existing clients
• Utilize direct manager contacts to coordinate meetings for hiring managers to engage with account executives
• Foster strong relationships with key stakeholders within existing accounts to understand their evolving needs
• Act as a liaison between clients and internal teams to ensure seamless service delivery
• Collaborate closely with the client services team to identify opportunities for revenue growth within existing accounts
• Assist with candidate phone and/or video screenings, interview prep and debrief, as well as coaching of candidates
• Review and qualify candidate resumes based on qualifications gained during client intake calls
• Create interview packets, review interview schedules, and request interview feedback
• Assist with scheduling and note-taking for supplier calls
• Facilitate negotiations of pay and margins based on candidates and clients expectations
• Follow standard operating procedures for clients and update internal/HRIS systems accordingly
• Coordinate with the Onboarding Team to provide background check updates to candidates while contributing to strong and consistent candidate engagement
• Perform other duties assigned

Required Knowledge, Skills, and Experience:

• High School Diploma/GED
• Strong work ethic and ability to work in a fast-paced, rapidly changing environment
• Excellent written and verbal communication skills, with bilingual proficiency in English and French
• Strong organizational and time management skills
• Outgoing and energetic, with a talent for building strong relationships and engaging effectively with others
• Self-motivated and results-driven, taking initiative to accomplish tasks independently

Physical Requirements:

• Prolonged periods sitting at a desk and working on a computer in close range (75-90% of time spent on computer and phone)
• Must be able to lift up to 25 pounds occasionally

Travel Requirements:

Ability to travel up to 10% of the time

• A strong cultural environment, recognized by Inc. Best Workplaces and Womens Choice Awards, with 72% female leadership.
• Unlimited PTO
• Employer-funded Healthcare Spending Account (HCSA)
• Retirement savings plan (RRSP) with employer matching

SPECTRAFORCE is an equal opportunity employer and does not discriminate against any employee or applicant for employment because of race, religion, color, sex, national origin, age, sexual orientation, gender identity, genetic information, disability or veteran status, or any other category protected by applicable federal, state, or local laws. Please contact Human Resources at [e-mail] if you require reasonable accommodation.

*Please note that exact benefits and salary amounts are dependent on location, years of experience, and other factors