Bilingual Career Network Specialist (Hybrid)

iA Financial Group; Montreal; Híbrido; CAD 42.000 - 61.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible hybrid work

Descripción de la vacante

iA Financial Group is seeking a Career Network Specialist for a 12-month contract in a hybrid role serving Quebec City and Montreal. You will support sales professionals with administrative tasks related to savings and retirement products, handling calls and emails with accuracy and care.

Two years of relevant experience and a DEC in Administration are required, along with advanced French and intermediate English.

Formación

• DEC in Administration or related field with 2 years of relevant experience.
• Advanced French proficiency and intermediate English required.
• Ability to handle inquiries by phone and email for sales support.
• Hybrid work with two in-office days per month.
• No product advice; adhere to processes and compliance.

Responsabilidades

• Respond to inquiries by phone and email and support sales force with administrative processes for savings and retirement products.
• Take ownership of requests and ensure client and salesperson satisfaction.
• Handle more complex cases in collaboration with manufacturer teams.
• Ensure that client and firm files are complete and up to date.
• Participate in ongoing training and stay updated on internal policies and procedures.

Conocimientos

Customer service

Relationship building

Autonomy

Adaptability

Educación

DEC in Administration

Descripción del empleo

iA Financial Group is seeking a Career Network Specialist for a 12-month contract in a hybrid role serving Quebec City and Montreal. You will support sales professionals with administrative tasks related to savings and retirement products, handling calls and emails with accuracy and care.

Two years of relevant experience and a DEC in Administration are required, along with advanced French and intermediate English.