Bilingual Business Development Manager

Beyond Bilingual Inc.; Montreal; Remote; CAD 70,000 - 100,000; Full time

Job summary

A dynamic family-run business is seeking a Bilingual Business Development Manager to enhance customer relationships and drive sales in the fabricator market. The role involves strategic development, key account management, and executing sales programs. The ideal candidate will be fluent in French and English, with a strong background in outside sales, particularly in the stone or cabinetry industry. This full-time position offers remote work options and competitive compensation, including commissions.

Benefits

Car allowance

Laptop

Cell phone

Expense account

Travel costs covered

RRSP

Fitness membership discount

Casual dress code

Excellent training

Family atmosphere

Qualifications

• 3+ years of outside sales experience.
• Fluent in French and English (spoken and written).
• Experience in stone, construction, or cabinetry industry.

Responsibilities

• Develop and maintain customer relationships in the fabricator market.
• Execute sales programs and promotions to increase volume and revenue.
• Monitor sales and manage customer activity in Salesforce.

Skills

Business Development

Account Management

Customer Relationship Management

Sales Strategy

Market Analysis

Fluent in French

Fluent in English

Tools

Salesforce

Power BI

Job description

2 days ago Be among the first 25 applicants

Direct message the job poster from Beyond Bilingual Inc.

President and Founder | Bilingual Recruitment

Bilingual Business Development Manager

Full Time – Permanent

Location : Remote – North Shore of Montreal

Salary : Up to $70K+ 35% Commissions uncapped overall $80K-$100K+

Company : Our client is a family-run business that continues to grow. Their continued growth has led to them needing to add a dynamic and talented individual to their team of professionals.

• Car allowance is $15,288 / year which is paid out bi-weekly
• Laptop, Cell phone
• Expense account
• Travel costs and meals covered by employer
• RRSP
• Company in Canada
• Fitness membership discount
• Casual dress code policy
• Excellent training
• Family atmosphere

Key Responsibilities :

Business Development & Key Account Management – Fabricator Channel

• Business Development & Key Account Management : Demand creation, development, and maintenance of customer relationships, as the primary business contact in the fabricator market.
• Effectively contribute as a Fabricator team member : Routinely calling on the above market sector to enhance existing business relationships and identify new opportunities.
• Develop Strategy : Work with peers and the management team to enhance and develop strategies to improve approaches in the above market and increase market share.
• New Product Introductions : Execute on company’s plans to introduce new products to market.
• Own the Fabricator channel Fact Base : Accountability to deliver all required Share of Shelf (SOS) and Share of Wallet (SOW), as well as any required market intelligence to regional and SLT team for decision making and market tracking purposes.
• Inventory Management : Daily review of open order report & take rates / daily updates to OFS.
• RMA / Credit Rebills / Warranty : As needed for timely resolution to outstanding customer balance and quality issues.
• Submission of Retail quotes as required.
• Monitor sales and invoice orders daily in Power BI.

Business Development Manager – A&D / K&B Channel

• Maintain existing relationships, develop new relationships, and network to grow market share with all sizes of accounts within the region through regular customer visits and product knowledge sessions.
• Develop and execute sales programs, promotions, and customer activities / events that provide measurable increase to volume, revenue, and overall company profitability.
• Provide samples, literature, and other marketing tools in support of the brand and product in your specific market.
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any issues / problems that may escalate.
• Maintain an open line of communication with the Regional Sales Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
• Work closely with the Warranty Team to provide technicians with the necessary product knowledge.
• Efficiently utilize and leverage corporate sales database for tracking, maintaining, analyzing and managing customer requirements.
• Monitor and manage appropriate levels of merchandising materials and samples in the region.
• Proactively support the rollout of various regional and national organizational initiatives, ensuring all markets have necessary information to ensure successful completion of work.
• Communicate internally among team to maximize opportunities with customers.
• Support national trade marketing and marketing initiatives with excellence.
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations).
• Regular input and tracking of customer activity in CRM system (Salesforce).

Business Development Manager – Builder Channel

• Primary relationship manager for defined territory accounts. Drive the brand message and product through Builder Channel accounts and provide measurable increase (as defined by the Regional Sales Manager) in Share of Shelf (SOS) and selector lists.
• Own and maintain market insights, tender timelines and submission requirements, including commercial pipeline information.
• Provide samples, literature, and other marketing tools in support of the brand and product in your specific market.
• Ensure all customer issues are dealt with proactively and effectively, keeping management informed of any issues / problems that may escalate.
• Maintain an open line of communication with the Regional Sales Manager, providing regular input on all account activity, including status and call reports on a weekly basis.
• Efficiently utilize and leverage corporate sales database for tracking, maintaining, analyzing and managing customer requirements.
• Communicate internally among team to maximize opportunities with customers.
• Develop and maintain a high degree of product and industry knowledge (e.g. attend industry events, trade shows, membership associations).
• Generate quarterly targeted SPC and builder direct sales agreements as defined by the Regional Sales Manager.
• Follow up of all proposals for builders within 2 weeks of submission and maintain target customer and project list through Dodge and other available market resources.
• Regular input and tracking of customer activity in CRM system (Salesforce).

Working Conditions :

• 3+ Years of outside sales experience.
• Fluent in French and English (spoken and written).
• Need to come from stone or construction or cabinetry Industry.
• Able to build and maintain existing relationships, develop new relationships, and network to grow market share.
• Frequent travel, often up to several hours of driving per day.
• Ability to travel to, attend, and conduct presentations.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Business Development
• Manufacturing

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