Bilingual Billing Specialist – Client Services

The Co-operators Group; Regina; Hybrid; CAD 44,000 - 73,000; Full time

Benefits offered by this job

Flexible work options

Paid time off

Well-being programs

Volunteer days

Job summary

CLIC, based in Canada, is hiring a Billing Fulfillment Administrator to support the client services team in a hybrid role (2 days in office). Bilingual English/French is required and the position is Regular Full-Time.

You will manage billing inquiries, process premium payments, and maintain accounts while collaborating with internal departments. A post-secondary certificate in Business Administration is preferred and prior life insurance experience is valuable.

Qualifications

• Detail oriented work that requires focus for extended periods.
• Experience in Life Insurance or related financial fields is preferred.
• Strong communication and customer service skills are essential.

Responsibilities

• Handle billing inquiries and premium collection from multiple stakeholders.
• Process premium payments, NSF letters, and premium returns accurately.
• Maintain and reconcile account records and provide billing knowledge to partners.
• Provide renewal quotes and prepare policyholder communications as needed.
• Analyze billing reports and proactively resolve discrepancies.

Skills

Billing

Customer Service

Life Insurance

Communication

Education

Business Administration certificate

Job description

CLIC, based in Canada, is hiring a Billing Fulfillment Administrator to support the client services team in a hybrid role (2 days in office). Bilingual English/French is required and the position is Regular Full-Time.

You will manage billing inquiries, process premium payments, and maintain accounts while collaborating with internal departments. A post-secondary certificate in Business Administration is preferred and prior life insurance experience is valuable.