Bilingual Appointment Setter

BilingualOne; Montreal; Hybrid; CAD 47,000 - 58,000; Full time

Job summary

Bilingual Appointment Setter is sought by BilingualOne Employment Services for a Quebec-based client. The role blends remote work with one day per month in the Montreal office, working 8am–4pm or 9am–5pm on a 1-year contract.

Responsibilities include processing referrals, coordinating bookings, and communicating with patients, physicians, pharmacies, nurses, and clinic staff. Fluency in French is required, with English as a plus.

Qualifications

• Bilingual French and English
• Minimum 2 years of customer service experience, preferably in a high-volume environment.
• Experience coordinating patient/client services, referrals, or appointment scheduling.
• Strong administrative, organizational, and communication skills.

Responsibilities

• Process new and returning patient referrals and coordinate appointment bookings.
• Communicate with patients, physicians, pharmacies, nurses, and clinic personnel.
• Schedule, confirm, reschedule, and follow up on patient appointments.

Skills

Bilingual French and English

Customer service

Appointment scheduling

Administrative skills

Job description

Job ID: 1819080

Reference Code: CL-Bilingual-Appointment Setter

We are currently looking to hire a Bilingual Appointment Setter for our client in Quebec.

Location: Remote but 1 day in office per month (Montreal)

Shift: 8am to 4pm OR 9am to 5pm

1 year contract

Pay: $52,500

Must speak French

Additional Skills

Key Responsibilities

• Process new and returning patient referrals and coordinate appointment bookings.
• Communicate with patients, physicians, pharmacies, nurses, and clinic personnel.
• Schedule, confirm, reschedule, and follow up on patient appointments.

Qualifications

• Bilingual French and English
• Minimum 2 years of customer service experience, preferably in a high-volume environment.
• Experience coordinating patient/client services, referrals, or appointment scheduling.
• S trong administrative, organizational, and communication skills.