Bilingual Account Processing Officer (English & French)

Manpower, Inc.; Toronto; On-site; CAD 31,000 - 43,000; Full time

Job summary

Manpower, Inc. is recruiting a Bilingual Account Processing Officer for our client, a leading financial services organization, to join the Scarborough team onsite. The role requires fluency in French and strong multitasking abilities to handle complex transactions.

Ideal candidates will have excellent time management skills, adaptability, and strong communication. Prior experience in financial processing is preferred but not mandatory. Base pay is 26.85 CAD per hour with standard business hours.

Qualifications

• Fluency in French is a must.
• Strong time management skills to meet Service Level Agreements.
• Adaptability and agility to handle changing priorities.
• Excellent communication and interpersonal skills.
• Prior experience in financial transaction processing is preferred but not mandatory.

Responsibilities

• Provide professional, timely, and efficient service to client requests through processing complex multi-product financial and non-financial transactions.
• Research and investigate administrative requests, applying appropriate rules and regulations to ensure accuracy and consistency.
• Collaborate with colleagues and management to enhance the quality of client service delivery.
• Guide and support junior staff, fostering a team-oriented environment.
• Identify opportunities to streamline processes and improve operational efficiency.

Skills

French language

Time management

Adaptability

Communication skills

Job description

Toronto, ON M1B3V4

Applying to

Manpower

Manpower

Toronto, ON M1B3V4

Our client, a leading financial services organization, is seeking a dedicated and detail-oriented Bilingual Account Processing Officer - Seniorto join their team.

The ideal candidate will demonstrate strong multitasking abilities, excellent time management skills, and adaptability, which will align successfully within the organization.

Location: Scarborough, ON ( Onsite)

Pay Range: 26.85$/hr

Shift: Standard hours are from 9:00 am to 5:00 pm, Monday to Friday, with flexibility based on business needs.

What's the Job?

• Provide professional, timely, and efficient service to client requests through processing complex multi-product financial and non-financial transactions.
• Research and investigate administrative requests, applying appropriate rules and regulations to ensure accuracy and consistency.
• Collaborate with colleagues and management to enhance the quality of client service delivery.
• Guide and support junior staff, fostering a team-oriented environment.
• Identify opportunities to streamline processes and improve operational efficiency.

What's Needed?

• Fluency in French is a must.
• Strong time management skills to meet Service Level Agreements.
• Adaptability and agility to handle changing priorities.
• Excellent communication and interpersonal skills.
• Prior experience in financial transaction processing is preferred but not mandatory.

What's in it for me?

• Competitive pay rate aligned with industry standards.
• Opportunity to work in a dynamic and supportive team environment.
• Gain valuable experience in the financial services sector.
• Engage in a role that encourages professional growth and development.
• Work in a location that values diversity and inclusion.