Bilingual Account Coordinator, Customer Success Lead

Laserglow Technologies; Toronto; On-site; CAD 50,000 - 65,000; Full time

Job summary

A leading technology firm in Toronto seeks an Account Coordinator to support their sales and customer success teams. In this role, you will act as a liaison between customers and internal teams, ensuring effective client communications and order tracking. The ideal candidate is bilingual, has experience in client-facing roles, and possesses strong organizational skills. This is a full-time, on-site position.

Qualifications

• 2–4+ years in a client-facing support, account coordination, or sales operations role.
• Experience supporting industrial, technical, or B2B sales organizations is a strong asset.
• Background in safety-related or capital equipment industries is a bonus.

Responsibilities

• Support Key Account Managers and Field Reps with quote creation and client communications.
• Coordinate product demos and post-sale follow-ups with stakeholders.
• Assist with CRM updates, pipeline tracking, and documentation.

Skills

Fluent in English & French

Strong organizational skills

Excellent communication

Multitasking

Proactive follow-through

Tools

CRM systems

ERP systems

Quoting tools

Job description

A leading technology firm in Toronto seeks an Account Coordinator to support their sales and customer success teams. In this role, you will act as a liaison between customers and internal teams, ensuring effective client communications and order tracking. The ideal candidate is bilingual, has experience in client-facing roles, and possesses strong organizational skills. This is a full-time, on-site position.