Bike Service Manager - Lead Rider Care & Operations

Specialized Bicycle Components Canada, Inc.; New Westminster; Vor Ort; CAD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Competitive health care

Dental

Vision

Health Savings Account

Disability insurance

Life insurance

401(k) with match

Zusammenfassung

Specialized Bicycle Components Canada, Inc. is seeking a Service Manager for Cap's Bicycle Shop in New Westminster, BC. You will lead the bike department repair shop, oversee repairs, allocate workload, and drive service performance while maintaining rider-focused service standards.

Ideal applicants have retail experience, strong communication, and a passion for cycling. Weekend availability is required; safety and equipment upkeep are emphasized, with a team-oriented culture centered on rider

Qualifikationen

• Must have 1+ years of retail experience.
• Strong communication skills and passion for cycling.
• Ability to work weekends and handle customer service interactions.

Aufgaben

• Oversee bike department repair shop operations and service quality.
• Lead service staff, allocate workload, and ensure 24-hour turnarounds where possible.
• Maintain rider-focused service standards and safety at the shop floor.

Kenntnisse

Retail experience

Customer service

Communication

Jobbeschreibung

Specialized Bicycle Components Canada, Inc. is seeking a Service Manager for Cap's Bicycle Shop in New Westminster, BC. You will lead the bike department repair shop, oversee repairs, allocate workload, and drive service performance while maintaining rider-focused service standards.

Ideal applicants have retail experience, strong communication, and a passion for cycling. Weekend availability is required; safety and equipment upkeep are emphasized, with a team-oriented culture centered on rider