Benefits Specialist Remote Work

American Income Life Insurance Company; Toronto; Remote; CAD 35,000 - 50,000; Full time

Job summary

American Income Life Insurance Company is seeking customer service representatives to support working families in Canada. The role includes responsibilities like distributing benefit materials, managing customer calls, and creating tailored insurance policies. Full training is provided for work-from-home positions with competitive compensation and a healthy work-life balance.

Benefits

Full training provided

100% work from home

Competitive compensation

Paid weekly along with earned bonuses

Full benefits after 3 months

Values a healthy work-life balance

Qualifications

• Willingness to learn about products and services.
• Ability to handle calls and respond to client requests.

Responsibilities

• Distribute benefit enrollment materials and determine eligibility.
• Handle incoming customer service calls and requests.
• Create personalized policies for clients.

Skills

Customer Service

Communication

Job description

American Income Life is an international company protecting working families in the United States, Canada, New Zealand, and through our wholly-owned subsidiary, National Income Life Insurance Company in New York.

American Income Life has served working-class families since 1951 with life, accident, and supplemental health products to help protect members of labor unions, credit unions, associations, and their families.

AIL representatives develop long-term relationships with clients and meet them where they are most comfortable...

their home.

Duties:

1. Distribute all benefit enrollment materials and determine eligibility.
2. Handle incoming customer service calls.
3. Dispatch incoming customer phone calls.
4. Accept customer calls and respond to client requests for coverages while representing their best interests.
5. Create and explain individualized policies via our Needs Analysis system.
6. Work and learn from management teams to stay up to date on new products, services, and policies.

Job Benefits:

• Full training provided
• 100% work from home
• Competitive compensation
• Paid weekly along with earned bonuses
• Full benefits after 3 months
• Values a healthy work-life balance

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