Benefits Specialist - North America

Colliers Int; Toronto; Hybrid; CAD 66,000 - 85,000; Full time

Job summary

An established industry player seeks a detail-oriented professional to enhance employee well-being through effective benefits programs. This hybrid role requires expertise in U.S. and Canadian benefits administration, including health, dental, and retirement plans. You will manage vendor relationships, analyze benefits data, and support wellness initiatives. Join a collaborative team committed to innovation and diversity, while enjoying a competitive compensation package and opportunities for career growth. If you're passionate about making a positive impact, this role is perfect for you.

Benefits

Comprehensive benefits package

Career growth opportunities

Collaborative culture

Diversity and Inclusion programs

Global networking opportunities

Qualifications

• 3+ years of experience in U.S. and Canadian benefits administration.
• Proficiency in Excel for data analysis and communications.

Responsibilities

• Administer U.S. and Canadian employee benefits programs.
• Respond to employee benefit inquiries and support orientations.
• Analyze benefits data and contribute to process improvements.

Skills

Benefits Administration

Data Analysis

Communication Skills

Project Management

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Tools

Excel

Workday

PowerPoint

Job description

Accelerate your success at Colliers.

Why Colliers?

As one of Canada’s leading commercial real estate services firms, we are driven by our mission to accelerate success for our people, clients, and communities.

A career at Colliers gives you the opportunity to make an impact, advance your career, and collaborate with top-tier talent. Don’t just take our word for it – we’ve been recognized as a top employer on a number of prestigious lists, including 2024’s Best Workplaces in Canada, Best Workplaces with Most Trusted Executive Teams, and Best Workplaces for Inclusion, among others.

***This position is a hybrid role based out of Vancouver, BC or Toronto, ON.***

About you

You are a detail-oriented and highly organized professional with a passion for supporting employee well-being through thoughtful and effective benefits programs. With a strong understanding of benefits administration across the U.S. and Canada, you bring experience managing wellness initiatives, retirement plans (401(k)/RRSP), and vendor relationships. You take pride in delivering exceptional service, whether you're answering benefit-related questions, managing carrier file integrations, or ensuring seamless day-to-day operations. You're proactive, collaborative, and excited to contribute to a team that values a holistic approach to employee benefits.

In this role, you will…

• Administer U.S. and Canadian employee benefits programs, including health, dental, life insurance, and retirement savings plans (401(k)/RRSP).

• Respond to employee benefit inquiries via email and ticketing systems, and support new hire orientations and open enrollment communications.

• Coordinate with vendors and carriers to manage plan enrollments, file integrations, and issue resolution for both U.S. and Canada.

• Support wellness initiatives and benefit education by creating and delivering communications, campaigns, and presentations.

• Analyze benefits data and retirement participation using Excel and contribute to process improvements across benefit operations.

• Collaborate with internal teams (Payroll, Workday, Leave, Accounting) and support M&A benefit integration activities, including employee transitions and orientation.

What you’ll bring

• Bachelor's degree in Human Resources, Business Administration, or a related field

• 3+ years of experience in U.S. and Canadian benefits administration, including group insurance and retirement plans.

• Proficiency in Excel (including VLOOKUP and Pivot Tables) for data analysis and PowerPoint for benefit communications.

• Experience with HRIS platforms; Workday expertise strongly preferred.

• Exceptional communication skills with the ability to explain complex benefits information clearly and professionally.

• Highly organized, detail-oriented, and adaptable, with a proven ability to manage sensitive information and shifting priorities in a fast-paced environment.

Pursuant to the laws regarding job postings, Colliers is disclosing the following information:

Approximate Salary Range for this Role: $66,203 - $85,000

Our salary ranges are determined by role, level, and location. The range displayed on this job posting reflects the minimum and maximum target for new hire salaries for the position across all Canada locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

#LI-Hybrid

#LI-CB1

What we offer:

Innovative projects: Work on cutting-edge initiatives that shape our communities, drive our growth, and make a tangible impact.

Career growth: Advance your career and achieve your goals with industry-leading training and development programs.

Competitive benefits & compensation: Enjoy a comprehensive and flexible benefits package along with competitive compensation that rewards your contributions and supports your well-being.

Collaborative culture: Join our enterprising team where innovation thrives, collaboration is key, and our people are empowered to be their authentic selves and do their best work.

Diversity, Equity & Inclusion: Our robust North American Diversity & Inclusion Program features eight Employee Resource Groups (ERGs), where you can connect, learn, and contribute to a diverse and supportive community. Learn more: https://www.collierscanada.com/en-ca/careers/diversity-and-inclusion

Global network : Join a global team of 22,000 professionals across 68 countries, where you'll expand your network and learn from experts in a dynamic international community. Accelerate your career and enhance your expertise as you connect and collaborate with top talent around the world.

Direct applicants only please, no agencies.

Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate applicants' disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation to participate in the recruitment process, please contact the recruitment team by email at [e-mail] .