Benefits Specialist

Partners Community Health; Mississauga; On-site; CAD 60,000 - 80,000; Full time

Job summary

Partners Community Health (PCH) seeks a Benefits Specialist to manage employee benefits programs and ensure compliance with regulations. The role includes administering enrollments, conducting training sessions, and liaising with vendors, with a focus on ensuring employee satisfaction across various benefits offerings.

Qualifications

• 2-3 years of experience in benefits administration or related role.
• Strong knowledge of employee benefits programs.
• Familiarity with federal and state regulations.

Responsibilities

• Administer employee benefits programs including health insurance and retirement plans.
• Coordinate with vendors to deliver benefits packages.
• Serve as primary contact for employee benefit inquiries.

Skills

Communication

Interpersonal Skills

Detail-oriented

Organizational Skills

Education

Bachelor's degree in human resources, business administration

Tools

Benefits administration software

MS Office applications

Job description

Job Description

Posted Monday, June 2, 2025 at 4:00 AM

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Benefits Specialist

Partners Community Health

Partners Community Health (PCH) is a new not-for-profit organization, focused on bringing healthcare services together around the needs of people living in Mississauga and West Toronto. PCH currently operates two new state-of the-art LTC homes and community hub in West Mississauga. The new homes have a combined 632-beds and be part of PCH’s larger strategy that introduce innovative and inclusive programs and services and new models of care delivery. PCH is committed to building partnerships and connections that put people first, as well as a learning and leading healthcare community that provides best in class service across the aging continuum.

Position Summary:

The Benefits Specialist is responsible for administering employee benefits programs, providing guidance to employees on benefit options, and ensuring compliance with regulatory requirements. This role involves managing benefits enrollment, handling inquiries, and coordinating with vendors to deliver comprehensive benefits packages that meet the needs of employees.

Key Responsibilities:

• Benefits Administration:
• Administer employee benefits programs, including health insurance, retirement plans, life insurance, disability coverage, and other voluntary benefits.
• Process benefits enrollments, changes, and terminations accurately and in a timely manner, ensuring compliance with plan documents, eligibility requirements, and regulatory guidelines.
• Coordinate with benefits vendors, insurance carriers, and third-party administrators to resolve issues, answer inquiries, and facilitate the delivery of benefits services.
• Employee Communication and Support:
• Serve as the primary point of contact for employees regarding benefits-related inquiries, providing information, guidance, and assistance on benefit options, eligibility criteria, and enrollment procedures.
• Conduct benefits orientations, seminars, and training sessions for new hires and existing employees to explain benefit offerings, enrollment processes, and self-service tools.
• Coordinate the annual open enrollment process, including communication of benefit options, distribution of enrollment materials, and facilitation of enrollment meetings.
• Assist employees with making informed decisions about benefit elections, conducting cost comparisons, and understanding changes to plan offerings.
• Benefits Compliance:
• Stay informed about federal, state, and local regulations governing employee benefits, including ERISA, HIPAA, COBRA, ACA, and FMLA, ensuring compliance with all applicable laws and regulations.
• Ensure accurate and timely reporting and disclosure of benefits information, including annual filings, notices, and disclosures required by regulatory agencies.
• Liaise with benefits vendors, brokers, consultants, and carriers to manage relationships, resolve issues, and negotiate contracts to optimize benefits offerings and cost-effectiveness.
• Evaluate vendor performance, service levels, and contract terms to ensure quality and value in benefits services provided to employees.
• Benefits Analysis and Reporting:
• Analyze benefits utilization, costs, and trends to identify opportunities for program enhancements, cost containment measures, and improvements in employee satisfaction.
• Prepare benefits-related reports, summaries, and presentations for management, finance, and regulatory compliance purposes.

Qualifications:

• Bachelor's degree in human resources, business administration, or related field preferred.
• Minimum of 2-3 years of experience in benefits administration or related role, preferably in a healthcare or long-term care setting.
• Strong knowledge of employee benefits programs, including health insurance, retirement plans, and voluntary benefits.
• Familiarity with federal and state regulations governing employee benefits.
• Proficiency in benefits administration software/systems and MS Office applications.
• Excellent communication and interpersonal skills, with the ability to interact professionally with employees, vendors, and stakeholders.
• Detail-oriented with strong organizational skills and the ability to manage multiple priorities in a fast-paced environment.
• Ability to handle confidential information with discretion and maintain a high level of integrity and professionalism.

PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.

PCH is an equal opportunity employer and is committed to Equity, Diversity, Inclusion and Anti-Racism. We believe diverse and inclusive teams support strong decision making, fosters a culture of belonging and allows us to better serve our people, residents, and community. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, we are committed to providing accommodations and will work with employees to meet their needs through the recruitment process. If you are a person with a disability and require assistance during the application process, please let us know. We embrace an inclusive work environment and welcome members of all backgrounds, experiences, and perspectives to apply.

Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted.