Benefits Coordinator

Arbor Memorial Inc.; Canada; Remote; CAD 55,000 - 60,000; Full time

Benefits offered by this job

Health and wellness resources

Robust pension plan

Competitive compensation package

Job summary

Arbor Memorial in Toronto is seeking an on-site Benefits Administrator to support day-to-day administration of employee benefits and pension programs. You will process enrollments, coordinate materials, and communicate with internal stakeholders and providers, reporting to the Senior Manager, Pension, Benefits and Wellness.

The role requires 3+ years in benefits administration, strong MS Office skills, and a commitment to confidentiality.

Qualifications

• Three (3) + years’ experience in benefits administration.
• Sound knowledge of company benefits programs.
• Self-motivated with the ability to work effectively independently or as part of a team.
• Strong knowledge of MS Office.
• Excellent attention to detail and consistently high level of accuracy.
• Exceptional interpersonal and communication skills; verbal, written and presentation.
• Demonstrated strong customer service skills.
• Possesses strong analytical and problem-solving skills.
• Ability to work in a highly confidential environment.
• Exemplifies Arbor’s values of integrity, trust, teamwork and excellence.

Responsibilities

• Run eligibility reports and identify new employees eligible for benefits enrollment and communicate with eligible employees regarding enrollment deadlines.
• Coordinate the distribution of benefit materials, including drug cards and other enrollment information.
• Review and process benefit enrollment forms in the HRIS/benefits system.
• Process benefit extensions for terminated employees per policy and law.
• Update and maintain employee benefits information with external providers.
• Assist with routine benefits administration activities and data maintenance.
• Respond to employee inquiries related to benefits enrollment and coverage.
• Maintain confidentiality and support audits and reporting as required.

Skills

Attention to detail

Interpersonal skills

Customer service

Communication skills

Analytical thinking

Confidentiality

Independent worker

Teamwork

Tools

MS Office

Job description

Salary Range: $55,000.00 To $60,000.00 Annually

At Arbor Memorial, you will be surrounded by caring colleagues and hands-on, experienced leaders with a well-established Canadian company. Your skills and knowledge will ultimately contribute to meaningful experiences for the families we serve. That’s incredibly fulfilling. Truly making a difference is a rare thing and at Arbor, our team members have this opportunity every single day.

Working with Arbor means more than a competitive compensation package. We are invested in a culture of learning throughout our business and dedicated to providing health and wellness resources for all employees and their families. We also provide a robust pension plan to support your long-term financial planning and stability.

About This Location:

Our Home Office is located in the heart of Bloor West Village in Toronto, just steps away from Jane Subway station. This role is an on-site position with a requirement to attend the office five days a week.

Job Type:

Full Time, Contract

About This Role:

Under the supervision of the Senior Manager, Pension, Benefits and Wellness and following company policies and procedures; supports the day-to-day administration of employee benefits and pension programs. This role ensures accurate and timely processing of benefits enrollments, employee communications, benefits maintenance activities, and coordination with internal stakeholders and external benefit providers; and provides administrative support to the Senior Manager, Pension, Benefits and Wellness as well as the Benefit and Pension Team.

Responsibilities:

• Run eligibility reports and identify new employees eligible for benefits enrollment and communicate with eligible employees regarding benefit enrollment requirements and deadlines.
• Coordinate the distribution of benefit materials, including drug cards and other enrollment information.
• Review and process benefit enrollment forms in the HRIS/benefits administration system.
• Process benefit extensions for terminated employees in accordance with statutory requirements and company policies.
• Update and maintain employee benefits information with external providers.
• Assist with routine benefits administration activities and data maintenance.
• Respond to employee inquiries related to benefits enrollment and coverage.
• Manage incoming benefits mail and documentation and distribute accordingly.
• Assist the Disability Coordinator with various disability claims and wellness programs.
• Maintain accurate records and filing systems.
• Ensure confidentiality of employee information.
• Support audits, reporting, and data validation activities as required.
• Assists the Senior Manager, Pension, Benefits and Wellness with various projects, as assigned and performs other duties, as required.

Key Qualifications and Demonstrated Abilities:

• Three (3) + years’ experience in working in benefits administration.
• Sound knowledge of company benefits programs.
• Self-motivated with the ability to work effectively independently or as part of a team.
• Strong knowledge of MS Office.
• Excellent attention to detail and consistently high level of accuracy.
• Exceptional interpersonal and communication skills; verbal, written and presentation.
• Demonstrated strong customer service skills.
• Possesses strong analytical and problem-solving skills.
• Ability to work in a highly confidential environment.
• Exemplifies Arbor’s values of integrity, trust, teamwork and excellence.

About Us:

At Arbor Memorial, your career can mean more. As compassionate partners in each experience of remembrance and celebration, our team is a community focused on families and loved ones. It's rewarding work that directly impacts the lives of others. Our caring approach carries through in the way we treat one another as teammates.

Challenge yourself to grow in new directions and make your unique difference in ways that truly matter – join Arbor Memorial.

Arbor Memorial is an equal opportunity employer, dedicated to fostering a diverse culture of inclusivity and belonging that embraces the contribution of all team members.

We are committed to providing accessible and barrier-free employment practices and encourage all qualified candidates to apply.

If you are contacted for a job opportunity and require accommodation at any stage of the hiring process, please contact the [e-mail]. Any information received relating to accommodation will be addressed confidentially.