Benefits Assistant | Employee Benefits

Interior Health; Kelowna; Hybrid; CAD 49,000 - 65,000; Full time

Benefits offered by this job

Competitive salary and remuneration

Career Growth

Employer paid training/education

Employer paid vacation

Employer paid insurance premiums

Extended Health & Dental coverage

Municipal Pension Plan

Balanced lifestyle

Job summary

Interior Health in Kelowna is hiring a permanent full-time Benefits Assistant to join the Human Resources, Employee Benefits team. The role is based at our Community Health and Services Centre but offers hybrid work.

You will handle confidential HR data, advise managers and employees on Collective Agreement issues, and support benefits and pension reporting using Meditech, eStaffing and iSite. Strong administrative skills, attention to detail, and ability to produce presentation materials are

Qualifications

• Graduation from an Office Administration program.
• 1–3 years of related experience in Human Resources.
• Proficiency in Microsoft Office Suite (Word, Excel, Access, PowerPoint).
• An appropriate combination of education and experience may be considered.

Responsibilities

• Determine basic Collective Agreement issues with emphasis on employee relations and contract interpretation, advise Managers/Supervisors, respond to inquiries.
• Advise on HR systems and processes including Meditech, eStaffing, and iSite.
• Access reports and perform data entry across internal and external systems.
• Prepare and distribute confidential correspondence and employee documents.
• Record minutes for team meetings and maintain filing systems.
• Prepare and design a variety of presentation materials.
• Participate in other HR projects as assigned.

Skills

Confidentiality

Organization

Communication

Problem-solving

Adaptability

Education

Office Administration program

Relevant HR experience (1–3 years)

Tools

Meditech

eStaffing

iSite

Microsoft Office

Job description

Position Summary

We are hiring a permanent full-time Benefits Assistant to join the Human Resources, Employee Benefits department. This position is based out of our new Community Health and Services Centre office in downtown Kelowna but this position offers the opportunity for some hybrid work.

Who are we looking for?

The ideal candidate will have strong administrative and organizational skills, with the ability to handle confidential information, manage data entry, and maintain both electronic and manual filing systems. The preferred candidate should be proficient in using HR systems such as Meditech, eStaffing, and iSite, and capable of accessing and analyzing reports for various HR initiatives, including benefits and pension data. Effective communication skills are essential, as the candidate will provide advice to managers and employees on Collective Agreement issues, policies, and direct inquiries to appropriate personnel.

Additionally, the candidate should demonstrate attention to detail and problem-solving abilities, particularly when interpreting contracts and handling employee relations matters. The successful candidate must be able to collaborate on HR projects, prepare presentation materials, and adhere to Occupational Health and Safety protocols. A proactive attitude, technical proficiency with HR software, and the ability to foster strong organizational relationships are key to thriving in this role.

What we offer

• Competitive salary and an attractive remuneration package
• Career Growth
• Employer paid training/education
• Employer paid vacation
• Employer paid insurance premiums
• Extended Health & Dental coverage
• Contribution to Municipal Pension Plan
• Balanced lifestyle

Salary Range

The salary range for this position is $49,445 (min) to $61,806 (midpoint) to $64,897 (max) per annum, based on 1.0 FTE. Interior Health typically establishes salaries within the minimum and midpoint of the salary range based on qualifications, experience of the applicant, and an internal equity review of the salaries of other employees.

What will you work on?

The Benefits Assistant provides confidential administrative, research, and technical support to the Employee Benefits and Records Portfolio. The Benefits Assistant promotes and fosters an organizational awareness in both the client-manager and employee populations in the Benefits and Records Portfolio. The Benefits Assistant provides advice and guidance on basic Collective Agreement and policy issues and directs client-managers and employees to the appropriate departmental personnel within the organization.

SOME TYPICAL DUTIES AND RESPONSIBILITIES

• Determines the nature of basic Collective Agreement issues with an emphasis on employee relations and contract interpretation, advises Managers/supervisors, answers inquiries directly or through correspondence.
• Advises Managers/supervisors and Human Resources (HR) staff on a variety of HR systems and processes including Meditech, eStaffing, and iSite.
• Accesses reports and performs data entry using a variety internal systems and a variety of external benefit provider systems.
• Prepares and distributes internal and external correspondence of a confidential nature such as appropriate legal documentation, communication with external benefit providers/carriers, terminations, employees’ benefits, new employee packages, and name change requests.
• Records and types minutes for various team meetings.
• Records management, including setting up and maintaining electronic and manual filing systems.
• Prepares and designs a variety of presentation materials.
• Participates in other HR projects as assigned.

How will we help you grow?

We provide you with an orientation customized to meet your needs, and immediate support and access from excellent colleagues. You will have access to work in an interdisciplinary environment where patients are at the centre of care.

Reasons to Apply at Interior Health... What we can do for you

We offer a work environment conducive to growth and development of strong skills and a work environment that supports and promotes psychological health & safety for all. We offer the opportunity to have a balanced lifestyle that allows you to maintain the quality of life you desire.

Our focus is on giving people room to grow, to make an impact in the lives of others. Come and join our team!

“Honouring Interior Health’s commitment to Truth and Reconciliation and the Declaration on the Rights of Indigenous Peoples Act (DRIPA), and Pursuant to Section 42 of the B.C. Human Rights Code, preferential consideration and/or hiring will be given to qualified applicants who self-identify as Indigenous (First Nations, Métis, or Inuit).”

Qualfications

Education, Training, and Experience

• Graduation from an Office Administration program.
• One to three years of related experience in Human Resources.
• Proficiency in Microsoft Office Suite including: Word, Excel, Access, and PowerPoint.
• An appropriate combination of education and experience may be considered.

Skills and Abilities

• Models professionalism and integrity.
• Has the capability to organize and prioritize tasks in a fast‑paced and often hectic working environment.
• Ability to maintain strict confidentiality, to be discrete, and tactful.
• Basic knowledge of contract interpretation and administrative practices sufficient to assist the Leader, Manager, and Director with a variety of tasks.
• Sound judgment and problem‑solving skills.
• Excellent oral and written communication skills.
• Ability to organize and prioritize workload and to be flexible.
• Physical ability to perform the duties of the position.