Benefit and Pension Coordinator

finning; Edmonton; On-site; CAD 65,000 - 85,000; Full time

Benefits offered by this job

Employee recognition programs

Discount programs for employees

Job summary

Finning Canada is seeking a Pension & Benefits Coordinator to support the employee experience across the organization from Edmonton, AB. You’ll administer pension and benefits programs, ensuring data accuracy and timely, clear guidance to employees.

You’ll collaborate with HR, Payroll, carriers, and leaders to optimize processes, maintain compliance, and enhance the overall employee experience through effective benefits and pension administration.

Qualifications

• Postsecondary education in Human Resources, Business Administration, or a related field.
• 2-4 years of experience in benefits or pension administration, HR operations, or related area.
• Knowledge of pension and benefits legislation, policies, and administration practices.
• Experience in a unionized environment is an asset.
• Proficiency with Microsoft Office applications, especially Excel and Outlook.
• Experience with Workday or other HRIS platforms is preferred.

Responsibilities

• Administer employee benefits and pension programs across the lifecycle including hires, life events, changes, leaves, retirements, and terminations.
• Audit and maintain benefits and pension records in Workday for data accuracy and compliance.
• Guide employees through enrollment, coverage options, eligibility, and program changes.
• Support system enhancements, updates, and testing related to benefits administration.
• Conduct audits of pension and benefits data, investigate discrepancies with Payroll/HR and external providers.
• Generate reports and coordinate data updates to maintain program integrity and compliance.
• Manage electronic and physical employee records, archiving, and retention.

Skills

Attention to detail

Organizational skills

Communication skills

Analytical thinking

Confidentiality

Education

Postsecondary education in HR or related field

Tools

Excel

Outlook

Workday

Job description

Company: Finning Canada

Number of Openings: 1

Worker Type: Permanent

Position Overview: Pension & Benefits Coordinator

Location: Edmonton, AB | Permanent Full-Time

Are you passionate about helping employees navigate benefits and pension programs while delivering exceptional service? Finning Canada is seeking a detail-oriented and customer-focused Pension & Benefits Coordinator to play a key role in supporting the employee experience across the organization.

In this role, you'll be the trusted point of contact for pension and benefits inquiries, ensuring employees receive timely, accurate support while maintaining the integrity of our benefits and pension programs. Working closely with HR, Payroll, benefit carriers, and business leaders, you will help administer programs, manage data accuracy, support employee recognition initiatives, and contribute to a positive and engaging workplace experience.

Job Description:

Why Apply?

• Make a meaningful impact on the employee experience at one of Canada's leading organizations.
• Be a key contributor within a collaborative HR team that values service excellence and continuous improvement.
• Gain exposure to pension administration, benefits operations, HR systems, employee recognition, and rewards programs.
• Work with a diverse group of employees, leaders, and external partners across the business.
• Build your expertise in HR operations, benefits administration, and employee programs while supporting a dynamic workforce.

What You'll Do

• Benefits & Pension Administration
  • Administer employee benefits and pension programs throughout the employee lifecycle, including new hires, qualifying life events, job changes, leaves, retirements, and terminations.
  • Audit and maintain benefits and pension records within Workday to ensure data accuracy and compliance.
  • Guide employees through enrollment processes, coverage options, eligibility requirements, and program changes.
  • Support ongoing system enhancements, updates, and testing activities related to benefits administration.
• Data Management, Reporting & Compliance
  • Conduct regular audits of pension and benefits data, contributions, premium arrears, and eligibility records.
  • Investigate and resolve discrepancies in partnership with Payroll, HR teams, and external providers.
  • Generate reports and coordinate data updates to maintain program integrity and compliance.
  • Manage electronic and physical employee records, including file retrieval, archiving, and retention activities.
• Employee & Vendor Support
  • Serve as the primary point of contact for employee pension and benefits inquiries through email, phone, and other communication channels.
  • Provide clear guidance on plan coverage, eligibility, policies, and processes.
  • Partner with carriers, vendors, HR, Payroll, and Disability Management teams to resolve issues and improve employee outcomes.
  • Support employees and families through sensitive situations, including disability and life insurance claims.
• Rewards, Recognition & Employee Perks
  • Coordinate Finning's employee recognition and service award programs.
  • Manage gift card distribution, service awards, employee communications, and vendor coordination.
  • Support employee perks and discount programs, maintaining internal postings and collaborating with vendors and stakeholders on new offerings.
  • Contribute to initiatives that enhance employee engagement and recognition across the organization.

What We're Looking For

Qualifications

• Postsecondary education in Human Resources, Business Administration, or a related field (or equivalent combination of education and experience).
• 2-4 years of experience in benefits administration, pension administration, HR operations, or a related area.
• Knowledge of pension and benefits legislation, policies, and administration practices.
• Experience supporting employees within a unionized environment is considered an asset.
• Proficiency with Microsoft Office applications, particularly Excel and Outlook.
• Experience working with Workday or other HRIS platforms is preferred.

Key Competencies

• Exceptional attention to detail and commitment to data accuracy.
• Strong organizational and time management skills with the ability to manage multiple priorities.
• Excellent communication and customer service skills.
• Ability to navigate confidential and sensitive employee matters with professionalism and empathy.
• Strong analytical and problem-solving capabilities.
• Collaborative mindset with a passion for delivering a positive employee experience.
• Commitment to continuous learning and professional development.

Join Finning

At Finning, you'll have the opportunity to support programs that directly impact employees' wellbeing, recognition, and overall workplace experience. If you're detail-oriented, service-driven, and looking to grow your career in HR operations, benefits, and pension administration, we'd love to hear from you.

At Finning, we prioritize creating a diverse and inclusive environment. We are prou