Bellperson/Shuttle Driver (Field, BC)

The Job Resource Centre; Field; On-site; AUD 58,000 - 86,000; Full time

Benefits offered by this job

Subsidized staff accommodation

Subsidized meals on shift

Complimentary stays at our sister lods

Staff rates at all CRMR properties

Employee Benefits Program

Discount on food and beverages at our餐

Staff events and recognition programs

Opportunities for growth and acrossour

Access to staff fitness facilities (sе

Annual wage and performance review

Job summary

Canadian Rocky Mountain Resorts (CRMR) is seeking Shuttle Drivers/Bell Persons to deliver outstanding guest service and safe transportation across our mountain properties in Bow Valley. You will greet guests, assist with luggage, and provide information about lodge services and local attractions.

The role requires a valid driver’s license with a clean record, the ability to drive in winter conditions, and a flexible schedule including days, evenings, and weekends.

Qualifications

• Requires valid driver’s license with clean record.
• Hotel experience preferred.
• Ability to drive safely in winter conditions.
• Strong communication, organization and time-management skills.
• Able to lift up to 50 lbs and meet physical demands.
• Flexible schedule including days, evenings and weekends.
• Familiarity with local area and attractions is a plus.

Responsibilities

• Greet guests, assist with luggage, and provide shuttle transportation.
• Offer guests information about lodge services, local attractions, and facilities.
• Communicate delays or issues affecting shuttle services.
• Perform vehicle safety inspections and basic maintenance.
• Adhere to safe driving practices based on training, weather, and road conditions.
• Assist guest services with special deliveries, snow removal, lobby support.
• Respond professionally to guest requests, questions, and concerns.
• Maintain cleanliness of vehicles and bell storage areas.
• Assist guests needing mobility assistance to their rooms.
• Support front desk agents during peak check-in/out times.
• Participate in emergency response procedures when required.
• Attend training to learn company policies and procedures.
• Present professional appearance aligned with uniform standards.
• Other tasks as assigned by leadership.

Skills

Driver's license

Hotel experience

Winter driving

Communication skills

Physical ability

Flexible schedule

Local knowledge

Job description

Perks & Benefits

• Subsidized staff accommodation
• Subsidized meals on shift
• Complimentary stays at our sister lodges
• Staff rates at all CRMR properties
• Employee Benefits Program
• Discount on food and beverages at our hotel dining outlets
• Staff events and recognition programs throughout the year
• Opportunities for growth and advancement across our properties
• Access to staff fitness facilities (select properties)
• Annual wage and performance review

Why Work With Us

This isn’t your typical 9 to 5. Working at CRMR means waking up to mountain views, building lifelong friendships with teammates from around the world and being part of a close-knit team that genuinely feels like family. We believe the best guest experiences are created by people who love where they work and here, the mountains are your backyard.

As key members of the Guest Services team, Shuttle Drivers/Bell Persons are the face of Canadian Rocky Mountain Resorts, delivering both the first and last impressions to guests. This role is pivotal in providing exceptional care during guest arrivals and departures, offering efficient, informative, and exemplary customer service, and ensuring safe transportation.

Duties & Responsibilities

• Greet, assist guests with luggage, and provide guest transportation by shuttle.
• Offer guests information about lodge services, local area attractions, and facilities.
• Communicate delays or issues impacting shuttle services.
• Perform vehicle safety inspections and maintenance.
• Adhere to safe driving practices based on training, weather, and road conditions.
• Assist guest services through special deliveries, snow removal, lobby support.
• Respond professionally to guest requests, questions, and concerns.
• Maintain cleanliness of vehicles, bell storage areas
• Assist guests requiring mobility assistance to their rooms.
• Support front desk agents during peak check-in/out times.
• Participate in emergency response procedures when required.
• Attend training to acquire full knowledge of company policies, procedures.
• Present professional appearance aligned with uniform standards
• Other tasks as assigned by leadership.

Skills & Experience

• Valid driver’s license with clean abstract
• Previous hotel experience preferred.
• Proven safe driving record with winter conditions experience.
• Strong communication, organization and time management
• Able to lift up to 50 lbs. and endure physical demands.
• Flexible schedule – able to workdays, evenings, weekends
• Familiarity with local area and attractions is a plus

Canadian Rocky Mountain Resorts (CRMR) is committed to building a workplace where everyone can succeed and belong. As Bow Valley Workplace Inclusion Charter signatory, we are working to build a diverse, equitable, and inclusive team environment. We value a wide range of skills, experiences, and backgrounds; and encourage all qualified candidates to apply. CRMR is continuously evolving our systems and practices to remove barriers so all equity seeking groups can succeed.