Beer Vendor, Quick Service

Maple Leaf Sports & Entertainment Ltd.; Toronto; On-site; CAD 23,000 - 32,000; Part time

Job summary

Maple Leaf Sports & Entertainment Ltd. is seeking a guest-focused Food & Beverage teammate to deliver championship customer service at our venues during events in Toronto. You will serve beverages with professionalism and uphold responsible service standards.

This role requires Smart Serve certification, ability to work evenings and weekends, and comfort with high-volume service. You will help maintain stock, assist guests, and represent MLSE with pride.

Qualifications

• Smart Serve certification required.
• Available for evenings, weekends and holidays.
• Experience in high-volume beverage service is an asset.
• Able to handle liquor responsibly and follow safety rules.
• Physical ability to lift up to 35 lbs.

Responsibilities

• Deliver beverage service to fans in a friendly and responsible manner.
• Ensure alcohol service complies with Smart Serve principles.
• Follow AGCO and MLSE policies and regulations.
• Provide friendly, informed responses to inquiries.
• Monitor and control inventory accurately.
• Serve as an ambassador to MLSE and the community.
• Adhere to MLSE service standards and Health & Safety policies.
• Comply with the Occupational Health & Safety Act.
• Perform other administrative or service functions as needed.

Skills

Smart Serve certification

Interpersonal skills

Communication skills

Attention to detail

Experience in high-volume beverage

Education

Smart Serve certification

Job description

Powered by Passion. United by Purpose. Build for Impact. At Maple Leaf Sports & Entertainment Partnership (MLSE), we exist to deliver the ultimate fan experience by lifting trophies, spirits, and communities – united as one. We're more than a workplace. We are a team of passionate people, boldly building the future of sport and entertainment, together. We believe in the power of play, the strength of collaboration, and the energy that comes from showing up with purpose. From the ice to the pitch, the hardwood to the digital arena, we’re proud to be the driving force behind the Toronto Maple Leafs (NHL), the Toronto Raptors (NBA), Toronto FC (MLS), Toronto Argonauts (CFL) and development teams with the Toronto Marlies (AHL), Raptors 905 (NBA G League), Toronto FC II (MLS NEXT Pro League) and Raptors Uprising Gaming Club, the Toronto Raptors Esports franchise in the NBA 2K League. We bring these teams – and world‑class entertainment – to life at our iconic venues, including Scotiabank Arena, BMO Field, Coca-Cola Coliseum, Ford Performance Centre, BMO Training Ground, and OVO Athletic Centre. Off the field, we serve up elevated dining at e11even, Real Sports, and our signature club spaces like Hot Stove Club, ScotiaClub, and Platinum Club. Through MLSE Foundation and MLSE LaunchPad, we use the power of sport to help youth facing barriers reach their full potential. Since 2009, we’ve invested more than $45 million into Ontario communities -- and we’re just getting started. This is what it means to be One MLSE: a culture where everyone plays a role, everyone belongs, and everyone contributes to something bigger than themselves. So, if you're ready to play with purpose, grow with passion, and win as one, we’d love to have you on our team.

Job Description

As a valuable member of the Food & Beverage team, you will be responsible for the delivery of championship customer service to fans during various events at our venues.

** We know that great candidates come from a variety of backgrounds and experiences. Even if you do not meet every qualification listed, we encourage you to apply. Your unique perspective, transferable skills, and lived experience may be exactly what we’re looking for. **

Watch this 1 min video to find out more about this opportunity!

Responsibilities

• Deliver responsible and friendly beverage service to fans.
• Strictly ensure responsible alcohol service using Smart Serve principles.
• Ensure AGCO and MLSE policies & regulations are followed.
• Provide friendly and informed response to inquiries.
• Monitor and accurately control inventory.
• Act as an ambassador to MLSE and our community.
• Adhere to all MLSE service standards and policies including Health & Safety.
• Work in compliance with the provisions of the Occupational Health & Safety Act.
• Perform other administrative or service functions as the need arises.

Qualifications

• Must have a valid Smart Serve certification.
• Must be able to work evenings, weekends and holidays as the need arises.
• Previous experience in high-volume beverage service is an asset.
• Willing and able to serve alcohol responsibly.
• You will be required to handle and serve alcohol.
• Comfortable refusing service to fans if necessary.
• Must be able to bend, crouch, and have the ability to lift/carry 35lbs.
• Carrying cases of beer and food products.
• Excellent interpersonal and communication skills.
• Able to pay close attention to detail &calculate order totals manually.
• Passionate and committed to providing exceptional customer service.

Compensation

Compensation Range/Rate: $19.76 / hour

We’re glad you’re here.

At MLSE, we are committed to building an equitable, diverse and inclusive organization.

We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

MLSE will provide reasonable accommodation for qualified individuals with disabilities in the job application process.

If you have difficulty using our online application system and you need an accommodation due to a disability, please email [e-mail].

This email is only for accommodation requests.

Resumes sent to this email address will not be considered.

Our Growth is Creating Great Opportunities! Our team is expanding, and we want to hire the most talented people we can.

Thanks for your interest in working on our team!