Beauty Master Concierge

Dítē; Cambridge; On-site; CAD 29,000 - 41,000; Full time

Benefits offered by this job

Discounts on services

Flexible hours

Growth opportunities

Job summary

The Beauty Social in Cambridge, Canada, is hiring a full-time Beauty Receptionist and Coordinator to welcome clients, tour the salon, manage bookings, and support service providers.

You will handle payments in a cashless system, maintain a vibrant social presence on Instagram and TikTok, and help keep the space clean and organized while contributing to a positive, growth-focused team environment.

Qualifications

• Experience in customer service, preferably in beauty or wellness.
• Excellent written and verbal communication skills.
• Highly outgoing and extroverted with strong interpersonal abilities.
• Fluent in speaking, writing and reading English.
• Proficient with Instagram and TikTok for content and engagement.
• Highly organized with attention to detail and multitasking skills.
• Reliable, punctual and able to work in a fast-paced, team environment.

Responsibilities

• Greet clients warmly to create a welcoming first impression.
• Give tours of the salon and wellness space highlighting features.
• Manage beverage service and snacks for clients and staff.
• Process payments and book appointments accurately.
• Maintain and grow The Beauty Society's social media presence daily.
• Engage with online community and respond to inquiries promptly.
• Collaborate with service providers to create promotional content.
• Support providers with daily social media activities.
• Operate within our cashless debit system.
• Keep the salon and wellness space clean and organized.
• Assist with basic bookkeeping tasks and record-keeping.

Skills

Customer service

Communication skills

English fluency

Social media proficiency

Tools

Instagram

TikTok

Job description

Other Full-Time Start on September 1, 2024 18.00/hour

Job Overview: Join The Beauty Social as a full-time Beauty Receptionist and Coordinator and be a key player in providing exceptional service and support to our beauty and wellness professionals. As a vital part of our team, you will ensure that our clients and service providers have a seamless and delightful experience at our upscale salon and wellness space. If you have a passion for the beauty industry, enjoy coordinating and organizing, and thrive in a dynamic and positive environment, we would love to have you on board!

Responsibilities:

• Greet clients with a warm and welcoming demeanor, making them feel valued from the moment they step in.
• Provide grand tours of our beautifully designed salon and wellness facility, highlighting the unique features and amenities.
• Manage the drink bar, offering a delightful selection of beverages and healthy snacks to clients and service providers.
• Handle payment processing and booking appointments with efficiency and accuracy.
• Actively manage and maintain our social media presence, including daily stories, posts, and reels for The Beauty Society.
• Engage with our online community, responding to comments and inquiries promptly and courteously.
• Collaborate with service providers to create engaging social media content and help them promote their businesses effectively.
• Assist service providers with daily social media activities, providing guidance and support in creating compelling content.
• Embrace our cashless system, handling all transactions using debit payments.
• Ensure a clean and tidy environment for the entire salon and wellness space.
• Maintain basic bookkeeping tasks, helping to keep our financial records in order.

Qualifications:

• Previous experience in customer service, preferably in a salon, spa, or wellness environment.
• Excellent communication skills, both verbal and written.
• Very outgoing and extroverted
• Must Be extremely fluent in Speaking, Writing & Reading English,
• Proficient in using social media platforms, such as Instagram and TikTok.
• Highly organized with a keen eye for detail.
• Ability to multitask and prioritize responsibilities effectively.
• Familiarity with beauty and wellness services is a plus.
• Must be reliable, punctual, and able to work in a fast-paced, team-oriented environment.
• Passionate about the beauty industry and eager to support beauty and wellness professionals in their business endeavors.

Salary and Benefits:

• Starting hourly rate of $18/hour plus incentives
• Full-time position with flexible working hours
• Opportunity to work in a vibrant and positive atmosphere
• Become part of a supportive team that values personal and professional growth
• Discounts on beauty and wellness services offered at The Beauty Society

Note: The Beauty Society is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.