Beauty Boutique Manager

Shoppers Drug Mart Inc.; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

Join a leading local store as a Beauty Boutique Manager, where you'll drive sales and enhance customer satisfaction. This role involves mentoring staff, managing operations, and ensuring excellent service in a dynamic retail environment. Enjoy competitive pay, flexible schedules, and opportunities for personal growth while contributing to your community.

Benefits

Discounts

Flexible schedules

Competitive pay

Online learning opportunities

Qualifications

• Proven sales achievement in a retail environment.
• Experience in the cosmetic industry is preferred.
• Effective communication and leadership skills.

Responsibilities

• Manage Beauty Boutique resources to maximize sales.
• Train staff in sales techniques and customer service.
• Conduct performance appraisals and promote company culture.

Skills

Planning

Judgment

Decision-making

Independent thinking

Collaboration

Job description

Join to apply for the Beauty Boutique Manager role at Shoppers Drug Mart

1 week ago Be among the first 25 applicants

Join a locally owned and operated store to help deliver health, beauty, and convenience services in your community, with a focus on customer satisfaction.

Why this role is important?

Summary:

To manage resources of the Beauty Boutique department to maximize sales and meet targets.

The ideal Beauty Boutique Manager will:

• Drive results, provide leadership, analyze problems, engage staff, build relationships, and demonstrate trustworthiness.

Duties & Responsibilities:

Sales Expectations:

• Use sales tools to set and meet goals.
• Sell to customers and coach staff in sales techniques.
• Maximize sales through effective techniques.
• Ensure staff meet productivity goals.

Customer Service:

• Prioritize customer satisfaction and provide superior service.
• Monitor and communicate survey results.
• Use eClienteling to enhance service.
• Manage appointments and events.
• Promote products and encourage loyalty program use.
• Train staff to meet beauty sales standards.

Team Leadership:

• Mentor and motivate staff.
• Create a fun sales environment.
• Conduct performance appraisals.
• Promote company culture and values.

Operations:

• Track sales continuously.
• Maintain operational standards.
• Schedule shifts during peak hours.

Qualifications:

• Planning, judgment, decision-making skills.
• Independent thinking for customer needs.
• Ability to act on management goals.
• Develop personal growth plans.
• Work collaboratively with management.

Experience:

• Proven sales achievement.
• Cosmetic industry experience.
• Effective communication skills.
• Customer service orientation.
• Leadership experience.

Note: This description covers principal functions and duties and is not exhaustive.

Why work at Shoppers Drug Mart?

Work for a local store with national support, benefit from discounts, flexible schedules, competitive pay, and online learning. Take ownership and care about your community and team.

We value diversity and inclusivity, reflecting Canada’s evolving society. Accommodation is available upon request for applicants and colleagues with disabilities.

Upholding laws and ethical standards is fundamental to our conduct.