Barista & Store Lead — Elevate Guest Experience

Big League Food Company; Hamilton; On-site; CAD 14,000 - 24,000; Part time

Benefits offered by this job

Gratuities

Employee benefits

Job summary

Big League Food Company (Dark Horse Espresso Bar) seeks a Barista Supervisor to work with the Store Manager to deliver an outstanding customer and employee experience. The role emphasizes hospitality, business sense, and growth within a coffee-focused hospitality business.

Requirements include at least 1 year in Food Retail Management and 1 year as a Barista, with Smart Serve as an asset. Part-time, up to 25 hours weekly, with gratuities and benefits for supervisory staff.

Qualifications

• Minimum 1 year in Food Retail Management.
• Must have 1 year experience as Barista.
• Smart Serve Certification is an asset.

Responsibilities

• Lead by example to deliver an exceptional customer and community experience.
• Build a network of promoters in the business community.
• Support in-store merchandising to showcase products and drive performance.
• Maintain cash handling, safety, and security procedures on each shift.
• Take orders using the POS system and ensure smooth checkout.

Skills

Customer service

Hospitality

Cash handling

Inventory management

Staff supervision

Tools

POS system

Job description

Big League Food Company (Dark Horse Espresso Bar) seeks a Barista Supervisor to work with the Store Manager to deliver an outstanding customer and employee experience. The role emphasizes hospitality, business sense, and growth within a coffee-focused hospitality business.

Requirements include at least 1 year in Food Retail Management and 1 year as a Barista, with Smart Serve as an asset. Part-time, up to 25 hours weekly, with gratuities and benefits for supervisory staff.